Daniel Ching
@danielching
Operations specialist combining HR/payroll expertise and IT-driven process optimization to improve global compliance and efficiency.
What I'm looking for
I’m a bilingual Operations and HR-focused specialist with a strong foundation in IT & Systems Engineering (ESAN) and business education (UEES). I bring postgraduate training in Strategic HR Management (PUCP), plus specializations in Commercial Planning and International Business.
In multinational environments like BairesDev, PepsiCo, and Cargill, I’ve supported end-to-end operations—from global payroll and personnel administration to commercial and supply-chain process control. I’m known for taking ownership of complex, cross-region workflows and ensuring compliance through disciplined auditing and reconciliations.
In my current role as Operations Administrator, I oversee service planning and workflow management to maintain operational continuity, while handling sensitive information under data protection regulations. I also coordinate remote teams, manage internal communication and KPI tracking, and verify processes to mitigate operational risk.
I’m at my best when data and process meet: I optimize operations using SAP, Power BI, Salesforce, Jira, and other ERP/BI tools, and I deliver structured reporting (including revenue-related controls and vendor statement audits). Advanced English (C2) and strong analytical skills help me manage global logistics flows with accuracy, confidentiality, and efficiency.
Experience
Work history, roles, and key accomplishments
Operations Administrator
TEEM
May 2025 - Present (1 year 2 months)
Manage service planning and workflows to ensure operational continuity and efficient resource allocation. Oversee sensitive data handling under data protection regulations and coordinate remote talent administration with KPI tracking.
Finance & Billing Analyst
Publicis Global Delivery
May 2024 - Jan 2025 (8 months)
Regularize discrepant invoices and manage billing-related reporting under tight deadlines. Handle RFIs, credit management, and monthly RNO reporting while auditing vendor statements for improvement opportunities.
Support global payroll and personnel administration, including reconciliation and compliance for 4,000+ international employees. Manage onboarding/offboarding workflows and use SAP to maintain databases and generate personnel management reports.
Monitor daily purchase orders for packaging and essential production materials. Track inventory levels to prevent stockouts and support supply chain continuity.
Analyze scheduled route reports to generate coverage and category penetration KPIs. Track tele-sales routes to improve fulfillment of commercial targets.
Foreign Trade Assistant
Exportquilsa & Productores Asociados S.A.
Apr 2019 - Sep 2019 (5 months)
Manage export documentation, including issuing and controlling certificates to ensure compliance with international regulations. Handle billing and settlement for export files and coordinate shipping documents and customs procedures for cargo traceability.
Education
Degrees, certifications, and relevant coursework
Pontificia Universidad Católica del Perú (PUCP)
Postgraduate Diploma in Strategic HR Management, Strategic Human Resources Management
Completed a Postgraduate Diploma in Strategic HR Management at PUCP. The program focuses on strategic human resources management practices.
Universidad de Especialidades Espíritu Santo (UEES)
Bachelor’s degree in Business Administration, Business Administration
Activities and societies: Dean’s List for academic excellence.
Earned a bachelor’s degree in business administration from UEES. Graduated in December 2022 with academic honors.
Universidad de Especialidades Espíritu Santo (UEES)
Minor in International Business, International Business
Activities and societies: Dean’s List for academic excellence.
Completed a minor in International Business at UEES. Graduated in December 2022 with academic honors.
Universidad de Especialidades Espíritu Santo (UEES)
Minor in Commercial Planning, Commercial Planning
Activities and societies: Dean’s List for academic excellence.
Completed a minor in Commercial Planning at UEES. Graduated in December 2021 with academic honors.
Universidad ESAN
Coursework completed through 8th semester, IT & Systems Engineering
Completed coursework in IT & Systems Engineering through the 8th semester at Universidad ESAN. No graduation year or degree title was specified.
Universidad de Especialidades Espíritu Santo (UEES)
Bachelor’s degree in Foreign Trade, Foreign Trade
Activities and societies: Dean’s List for academic excellence.
Earned a bachelor’s degree in foreign trade from UEES. Graduated in December 2021 with academic honors.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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