Open to opportunities

Daniela Santos

@danielasantos

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Privacy and Compliance Specialist with expertise in process automation.

Spain

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What I'm looking for

I am looking for a role that is meaningful, has a positive impact in society and others, and that is less legal and regulatory than the role I have right now

I am a dedicated Privacy & Compliance Specialist with a strong background in process automation and privacy management. Currently at Arbolus Technologies in Barcelona, I have successfully designed solutions using low code and AI tools that have automated compliance processes, saving over 300 hours of manual work annually. My role involves creating and implementing a robust privacy management framework, which has been crucial following our Series B funding round.

Previously, I worked as a Privacy Analyst at Hiscox UK in Lisbon, where I managed Data Subject Rights requests and conducted Data Protection Impact Assessments. My efforts in developing interactive dashboards using PowerBI and Tableau significantly enhanced our data visualization and decision-making capabilities. I am passionate about driving privacy awareness and have led training initiatives that contributed to a substantial reduction in GDPR compliance risks.

Experience

Work history, roles, and key accomplishments

Current

Privacy & Compliance Specialist

Current

Arbolus Technologies

Sep 2024 - Present (10 months)

Designed solutions with low code and AI tools to automate compliance and privacy processes, achieving a reduction of 300+ hours/year in manual work. Collaborated with Design, Product, and Tech teams to implement cookie management, account deletion, and data retention solutions, resulting in a 30% decrease in support tickets.

Process Automation AI Tools Cookie Management Data Retention Contract Management GDPR Compliance Agile Methodologies

Privacy Analyst

Hiscox UK

Feb 2021 - Present (4 years 5 months)

Managed Data Subject Rights requests and data incidents, and conducted Data Protection Impact Assessments. Developed and maintained reports and interactive PowerBI and Tableau dashboards, enhancing data visualization, risk mapping, and decision-making capabilities.

Privacy Operations GDPR ISO 27001 OneTrust Power BI Tableau Data Analysis Process Improvement Lean Agile

Promotion Lead (US Market)

Visit Portugal

Jan 2020 - Present (5 years 6 months)

Liaised with touristic partners to grow cooperation with the National Tourism Authority in an effort to promote Portugal’s touristic offer within the American market. Developed touristic offer analyses to be presented to partners and prospective partners.

Business Development Stakeholder Management Market Research Partnership Building

Education

Degrees, certifications, and relevant coursework

University of Minho

Master's Degree in International Business, International Business

Completed a Master's Degree in International Business at the University of Minho. The program focused on advanced business concepts and global market strategies.

Estoril Higher Institute for Tourism and Hotel Studies

Bachelor's Degree in Tourism Management, Tourism Management

Obtained a Bachelor's Degree in Tourism Management from Estoril Higher Institute for Tourism and Hotel Studies. The curriculum covered various aspects of tourism and hospitality.