Daniela Piedrahita
@danielapiedrahita
International Business graduate with expertise in accounting and finance.
What I'm looking for
I am an International Business graduate with four years of experience in remote accounting, customer service, and administrative support. My proficiency in financial processes allows me to generate insightful reports and make data-driven decisions that contribute to organizational success. I am fluent in English (C1) and have a strong desire to leverage my skills in remote opportunities focused on accounting, finance, or data analysis.
In my previous roles, I managed QuickBooks invoices, estimates, and proposals, handled bank transactions and reconciliations, and assisted in the monthly financial close process. My experience as an Accounting Technician has equipped me with the ability to perform bank reconciliations, manage accounts payable/receivable transactions, and conduct thorough financial analysis by cost centers. I am adept at using various digital tools, including Power BI and Advanced Excel, to enhance reporting and data analysis.
As a dedicated professional, I thrive in remote work environments and am committed to providing exceptional customer service. I have successfully supported clients through various communication channels, ensuring their needs are met efficiently. I am eager to bring my expertise to a dynamic team where I can contribute to financial excellence and operational efficiency.
Experience
Work history, roles, and key accomplishments
Accountant Staff
Service Master
Jan 2020 - Dec 2022 (2 years 11 months)
Managed QuickBooks invoices, estimates, and proposals. Handled bank transactions, reconciliations, and QuickBooks management.
Administrative Assistant / Tax Preparer
Americas L&C
Jan 2020 - Dec 2022 (2 years 11 months)
Provided customer service via email, phone, and chat. Managed calendar, appointments, and scheduling.
Customer Service Representative
AT&T
Jan 2018 - Dec 2020 (2 years 11 months)
Provided bilingual support (English & Spanish) via chat, calls, and emails. Assisted customers with inquiries and resolved issues efficiently.
Education
Degrees, certifications, and relevant coursework
Catholic University of Pereira
Bachelor of International Business, International Business
2014 - 2018
Graduated with a Bachelor of International Business, gaining a comprehensive understanding of global business practices and economic principles. Developed strong analytical and problem-solving skills applicable to diverse international contexts.
SENA
Accounting Technician, Accounting
2012 - 2013
Completed the Accounting Technician program at SENA, acquiring practical skills in accounting principles and financial record-keeping. Focused on developing proficiency in various accounting software and procedures.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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