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Dane AcostaDA
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Dane Acosta

@daneacosta

Aspiring Virtual Assistant delivering organized admin support and professional customer service.

Philippines
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What I'm looking for

I’m looking for a supportive team where I can handle email management, scheduling, organization, and customer support efficiently, while continuing to grow my Virtual Assistant skills through real client work.

I’m a detail-oriented and reliable aspiring Virtual Assistant with experience in administrative support, customer service, and communication from working as a hotel Front Desk Receptionist.

I recently completed the DICT General Virtual Assistance Program, and I’m eager to apply what I learned—Google Workspace, email management, scheduling, and organization—to help clients run smoothly.

In my Front Desk role, I managed reservations through phone, Facebook, and walk-ins, handled scheduling and filing, and kept calendars organized. I also processed payments and maintained accurate sales records while resolving guest concerns professionally.

I’m confident using Data Entry workflows and I bring Attention to Detail and Canva Design to support day-to-day tasks. I’m excited to keep learning and growing in the VA industry with a team that values efficient, professional support.

Experience

Work history, roles, and key accomplishments

SH

Hotel Front Desk Receptionist

Sam's Mountain View Resort & Hotel

Jan 2024 - Feb 2026 (2 years 1 month)

Managed hotel front-desk operations by handling reservations via phone, Facebook, and walk-ins while providing professional customer service. Scheduled appointments, processed payments, maintained administrative and sales records, and performed accurate data entry to support daily operations.

Education

Degrees, certifications, and relevant coursework

SU

Saint Mary’s University

Bachelor of Science, Tourism Management

2024 - 2026

Studied Tourism Management with hotel front desk receptionist training at Sam’s Mountain View Resort & Hotel and Saint Mary’s University from January 2024 to February 2026.

Department of Information and Communications Technology (DICT) logoDD

Department of Information and Communications Technology (DICT)

General Virtual Assistance Program, Virtual Assistance

Completed the DICT General Virtual Assistance Program, building skills in Google Workspace, email management, scheduling, and organization.

Department of Information and Communications Technology (DICT) logoDD

Department of Information and Communications Technology (DICT)

SPARK Technical Training for Manager, Virtual Assistance & Productivity Tools

Completed SPARK Technical Training for Manager (May 11–May 22, 2026), covering basics of virtual assistance, social media support, Canva design, client communication, organization, and online productivity tools.

Tech stack

Software and tools used professionally

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