Dami L

Facilitate Scrum events and support Agile delivery for multiple cross-functional software development teams. Partner with product owners to prioritize backlogs, clarify sprint goals, and plan delivery using team velocity and capacity.

Facilitated scrum meetings across multiple teams to ensure seamless communication and collaboration. Acted as Release Train Engineer coordinating six teams in a scaled Agile environment, leading the Medhost Upgrade Release to successful delivery.

Coached teams to self-organize and meet objectives without explicit task allocation, fostering trust and psychological safety. Facilitated efficient scrum ceremonies and managed risks, assumptions, issues, and dependencies proactively.

Streamlined backlog refinement processes, prioritizing tasks based on value proposition and reducing bottlenecks. Coordinated scrum ceremonies, aligning development efforts with organizational goals and reducing project cycle times.

Fostered and maintained professional relationships with key stakeholders, ensuring seamless coordination and approval for dealership actions. Managed legal documentation and performed comprehensive audits of Dealer Sales and Service Agreements.

Resolved client concerns with a high satisfaction rate, earning recognition as a top performer. Managed high volume of customer communication channels, contributing to an increase in Vehicle Purchase Plan redemptions and enhancing Net Promoter Score.

Bachelor of Science in Mass Communication, completed in December 2013.

Certified Scrum Master certification.

Advanced Certified Scrum Master certification.

SAFe Certified certification.