V NJONG
@vnjong
Senior Scrum Master driving Agile transformations and high-performing teams.
United StatesWhat I'm looking for
I am a Senior Scrum Master and servant leader with over 11 years delivering advanced Healthcare IT solutions for multinational clients.
I have led Agile transformations across SAFe, Scrum, Kanban and Lean, migrated applications to cloud, and guided cross-functional teams to meet tight regulatory and delivery timelines.
My accomplishments include leading CMS 0057 compliance efforts, implementing Edifecs for electronic transactions, and driving on-premises-to-cloud migrations with minimal disruption while using tools such as Jira, Rally, Azure DevOps, TFS and VersionOne.
I coach teams, establish Agile practices, create reporting dashboards, and partner with stakeholders to ensure visibility, regulatory compliance, and continuous improvement.
Experience
Work history, roles, and key accomplishments
Sr. Scrum Master
Cigna Healthcare
Feb 2025 - Sep 2025 (7 months)
Led Agile transformation from project- to product-based model within a SAFe environment and oversaw cloud migration of the Fuse application with minimal disruption while managing open enrollment deliverables to meet tight deadlines.
Senior Scrum Master
Cigna Healthcare
Feb 2025 - Sep 2025 (7 months)
Led Agile transformation and the migration of the Fuse application from on-premises to cloud, and managed Open Enrollment delivery to meet tight deadlines with minimal disruption.
Senior IT Scrum Master
Blue Cross Blue Shield FL
Feb 2024 - Aug 2024 (6 months)
Led delivery of CMS 0057 compliance and HT1 interoperability initiatives, implementing Edifecs for electronic transactions and delivering major milestones ahead of schedule.
Scrum Master II
Blue Cross Blue Shield NY
Jul 2022 - Nov 2023 (1 year 4 months)
Served as Scrum Master for three distributed teams, built dashboards for executive reporting, and improved team performance through metrics-driven continuous improvement.
Scrum Master
Freedom Mortgage
Oct 2021 - Jun 2022 (8 months)
Led the migration of mortgage processing from a legacy system to a secure platform, managing sprints, stakeholders, and delivery to ensure data integrity and regulatory compliance.
Scrum Master
Eureka Soft
Jul 2016 - Jun 2018 (1 year 11 months)
Facilitated Scrum ceremonies for multiple teams, led agile transformation efforts, built TFS and Power BI dashboards, and served as release manager when needed.
Scrum Master / PM
Verizon
Jul 2014 - Aug 2016 (2 years 1 month)
Coached teams and supported program delivery for customer connectivity services, coordinated multiple Scrum teams, and ensured compliance with engineering quality procedures.
Scrum Master / Junior Project Manager
Verizon
Jul 2014 - Aug 2016 (2 years 1 month)
Coached teams and supported program management to deliver software for customer connectivity, coordinated multiple Scrum teams, managed dependencies and risks, and ensured compliance with engineering quality procedures.
Education
Degrees, certifications, and relevant coursework
PPProject Management Institute (PMP)
Project Management Professional (PMP) - in progress, Project Management
PMP certification in progress through the Project Management Institute.
PPProject Management Institute (PMP)
Project Management Professional (PMP), Project Management
PMP certification in progress through the Project Management Institute.
Program Director Training, Washington DC
Program Director Training, Program Management
2019 - 2019
Completed Program Director Training in Washington, DC in 2019.
SAScrum Alliance
Certified ScrumMaster, Agile / Scrum
2016 - 2016
Obtained Certified ScrumMaster credential from Scrum Alliance in 2016.
Unknown institution in Suwon, South Korea
Master of Arts, International Development and Cooperation
Completed a Master of Arts in International Development and Cooperation in Suwon, South Korea in 2011.
University of Buea
Bachelor's degree, Sociology and Anthropology
Completed a double major in Sociology and Anthropology, graduating in 2007.
Unknown (Suwon, South Korea)
Master of Arts, International Development
Completed a Master of Arts in International Development and Corporation in Suwon, South Korea, awarded in 2011.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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