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Dalmas Otieno

@dalmasotieno

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Detail-oriented AI training specialist skilled in LLM evaluation and prompt engineering.

Kenya

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What I'm looking for

I seek remote roles in AI training/LLM evaluation where I can apply rigorous quality standards, follow clear guidelines, and contribute to iterative model improvement while working asynchronously and collaborating across time zones.

I am a language-strong creative and business professional transitioning into AI training and LLM evaluation, with experience in graphic design, customer service, sales, and remote business development. I actively interact with LLMs for ideation, prompt refinement, content evaluation, structured writing, research synthesis, and workflow automation, delivering consistent, high-quality outputs at scale.

I have freelance and hybrid experience conducting market research, maintaining CRM data, creating instruction-following proposals, and evaluating messaging effectiveness—skills that translate directly to AI output evaluation, data quality checks, text classification, and pattern recognition. I thrive working asynchronously, following strict guidelines, and improving systems through iterative feedback and careful attention to nuance.

Experience

Work history, roles, and key accomplishments

Business Development Representative

Upwork

Jan 2022 - Apr 2025 (3 years 3 months)

Conducted structured market and competitor research and synthesized findings into clear written insights while maintaining accurate CRM data and delivering tailored proposals for global clients.

Market Research CRM Proposal Writing Data Quality Written Communication Sales Enablement

Sales & Marketing Specialist

SamoSaaHii

Jan 2021 - Dec 2021 (11 months)

Analyzed customer feedback and behavioral patterns to improve messaging and conversions, and produced structured sales content and visual materials aligned to workflows.

Content Creation Visual Design Workflow Adherence Marketing Strategy

Customer Service Specialist

Shivling Supermarket

Aug 2019 - Dec 2020 (1 year 4 months)

Delivered high-accuracy, empathy-led customer support under pressure, resolving issues from incomplete information while maintaining consistency and procedural compliance.

Customer Support Empathy Communication Attention To Detail Problem Solving

Independent Graphic Designer

Self Employed

Produced digital and physical artwork and used AI-assisted design tools to iterate concepts, build a personal brand, and manage a structured portfolio of creative work.

Adobe Photoshop Illustrator Canva visual communication

Education

Degrees, certifications, and relevant coursework

Alison

Diploma in Graphic Design, Graphic Design and Digital Marketing

2024 - 2024

Activities and societies: Also completed certificates: Introduction to UI/UX Design; Brand Development Fundamentals; Digital Marketing Concepts.

Completed multiple professional development certifications including a Diploma in Graphic Design and certificates in UI/UX Design, Brand Development Fundamentals, and Digital Marketing Concepts.