Daisy Mae Caino

I am a hospitality management graduate with a strong background in customer service and contact center operations. I combine hospitality discipline with analytical focus to support operational excellence.

In real-time analyst roles I oversaw client accounts, managed inquiries, coordinated vendors, and analyzed performance metrics to optimize staffing, scheduling and processes. I consistently used data to identify improvement opportunities and drive client success.

I am motivated to apply my technical proficiency, decision-making, and process-improvement mindset in a growth-oriented, client-facing operations role where I can deliver measurable results.