Looking for a job

Daisy Lovato

@daisylovato

Trust & Safety investigator at GoDaddy who investigates child safety and abuse cases and helped pilot an internal AI policy chatbot.

United States

Message

What I'm looking for

I’m looking for a role where I can keep doing meaningful investigative work, ideally in child safety or trust & safety, where what I do directly protects people online. I do my best work when I can dig into cases independently, follow the evidence, and make clear, well-documented decisions.

At GoDaddy, I investigate child exploitation and abuse cases, prepare NCMEC CyberTipline reports, and develop evidence-backed findings for enforcement decisions and ICANN compliance complaints. I also investigate phishing, malware, and spoofed email, using DNS, email header analysis, and OSINT to pursue leads.

I helped build and pilot an internal AI policy chatbot on GoDaddy’s GoCaaS platform to speed up analyst decisions and improve consistency. Earlier, I managed asset protection and safety at Lowe's Home Improvement and worked across security operations, investigations, and loss prevention.

Experience

Work history, roles, and key accomplishments

Security Analyst II

GoDaddy

Jan 2022 - Oct 2026 (4 years 9 months)

Investigated complex child sexual exploitation cases and abuse operations, prepared NCMEC CyberTipline reports, and led training on the Light Switch Protocol. Built and piloted an internal AI policy chatbot to speed up analyst decisions.

Trust and Safety Abuse Investigation CSAM NCMEC Reports Phishing Analysis Malware Analysis Spoofed Email Analysis DNS OSINT ICANN Compliance ServiceNow Confluence Jira Elastic Slack AI Tooling

Hosting Guide

GoDaddy

Jan 2021 - Jan 2022 (1 year)

Resolved moderate-complexity technical issues for small business customers, troubleshooting hosting, domain, DNS, email, and SSL issues. Walked customers through WordPress and other CMS control panels.

CPanel Plesk FTP MySQL WordPress DNS SSL Customer Support Troubleshooting

Asset Protection & Safety Manager

Lowe's Home Improvement

Oct 2017 - Jun 2020 (2 years 8 months)

Led safety initiatives to reduce incidents and investigated operational errors and theft. Analyzed inventory shrink metrics and implemented loss prevention strategies.

Loss Prevention safety management Investigation Inventory Analysis Compliance

Correctional Officer

Washington State Department of Corrections

Nov 2016 - Mar 2017 (4 months)

Inspected facility conditions to prevent security breaches and investigated contraband. Issued infractions and prepared incident reports.

Security Investigation Incident Reporting Contraband Control

NW Regional Tech Manager

Surveillance One

Aug 2015 - Nov 2016 (1 year 3 months)

Led a team of technicians installing and programming commercial physical security systems. Installed and configured IP/CCTV, thermal cameras, radar, video analytics, access control, and intrusion detection systems.

CCTV IP Cameras Access Control Intrusion Detection Video Analytics Project Management Team Leadership

Safety & Security Officer

Pixar Animation Studios

Jul 2012 - Nov 2014 (2 years 4 months)

Protected employees and assets, operated the Security Operations Center, and responded to incidents. Conducted safety audits and coordinated the Emergency Response Team.

Security Operations CCTV Alarm Systems Incident Response Safety Audits Emergency Response

Loss Prevention Manager

Nordstrom

Apr 2008 - Feb 2012 (3 years 10 months)

Investigated fraudulent transactions and accounts, controlled building security access, and led meetings to reduce shrink. Directed physical inventory preparation and researched variance processes.

Loss Prevention Fraud Investigation CCTV Alarm Systems Inventory Management Shrinkage Reduction