
Daines Mkaluma
@dainesmkaluma
Area Operations Manager at MGAS Limited who introduced depot prioritisation systems that contributed to a 150% rise in new customer acquisition.
What I'm looking for
At MGAS Limited, I lead regional operations and strategic planning, connecting business analysis with field execution. I introduced task prioritisation systems across depots that contributed to a 150% rise in new customer acquisition.
I also restructured analytics and reporting frameworks and rolled out customer segmentation and sales performance strategies. I manage regional P&L ownership and oversee depot managers and frontline teams.
Previously, as Depot Operations Manager at MGAS Limited, I established the Kitengela depot from the ground up and designed SOPs to standardise daily workflows. I managed a team of over 80 staff and maintained budget ownership and inventory control.
At Cytonn Investments Limited, I oversaw a team of 40+ financial advisors and designed lead-generation strategies. Earlier, as a Financial Advisor, I created customised financial plans across Real Estate, Private Equity and Structured Products.
Experience
Work history, roles, and key accomplishments
Area Operations Manager
MGAS Limited
Jun 2024 - Present (2 years 4 months)
Lead regional operations and strategic planning, integrating business analysis with field execution. Restructured analytics and reporting frameworks, introduced task prioritisation systems, and managed full regional P&L ownership.
Depot Operations Manager
MGAS Limited
May 2022 - May 2024 (2 years)
Oversaw full depot operations, established the Kitengela depot from ground up, and managed a team of over 80 staff. Implemented SOPs, marketing strategies, and maintained budget ownership and inventory control.
Unit Manager
Cytonn Investments Limited
Feb 2020 - Apr 2022 (2 years 2 months)
Oversaw a team of 40+ financial advisors, leading recruitment, training, and performance development. Designed lead-generation strategies and managed project-related financial tracking and expenditure reporting.
Financial Advisor
Cytonn Investments Limited
Feb 2017 - Jan 2020 (2 years 11 months)
Delivered customised financial plans across Real Estate, Private Equity, and Structured Products. Assessed client financial profiles and applied private placement distribution methods to match products with client segments.
Freelance Writer
Self-Employed
Oct 2015 - Jan 2017 (1 year 3 months)
Provided freelance writing services remotely.
Finance Coordinator
TNT Express Worldwide Ltd.
Jan 2013 - Oct 2015 (2 years 9 months)
Coordinated finance activities for TNT Express Worldwide Ltd.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Master of Science, Finance
Ongoing Master of Science in Finance with a focus on Finance and Investment.
African Management Institute
AMI Leadership Program, Leadership
2022 - 2022
Completed the AMI Leadership Program in 2022.
Catholic University of Eastern Africa
Bachelor of Commerce, Finance
Bachelor of Commerce with a specialization in Finance.
KASNEB
CPA Part II – Section IV, Accounting
2020 - 2020
Completed CPA Part II – Section IV in 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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