Bret User

I am a results-driven Logistics & Operations professional with 7+ years managing large-scale car hire and taxi operations across Nairobi. I specialize in optimizing fleet performance, implementing cost-control measures, and improving service quality to ensure reliable, on-time transportation.

At Onze Logistics I lead end-to-end transport operations, drive KPIs for punctuality and customer satisfaction, and supervise a team of 25+ drivers, achieving 95%+ on-time dispatch and cutting coordination delays by 30%. Previously, I delivered 20% operational savings at Jeyval through better fuel and maintenance tracking and promoted quickly at Makua for operational leadership and process improvements.

I bring strong vendor management, performance reporting, and digital operations skills, bolstered by certifications in logistics, fleet operations, leadership, and business analytics. I am committed to building high-performing teams and systems that boost efficiency, accountability, and client satisfaction.