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Dagim Haile

@dagimhaile

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I coordinate software delivery, Agile projects, and process improvements that increase project performance.

Ethiopia

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I've supported software delivery and project coordination at Expaai, improving project completion by 17%, budget efficiency across 7+ projects, and vendor lead times by 12%.

During IT project support roles at Hawassa University Comprehensive Specialized Hospital, Moha Soft Drinks Industry, and South Radio & Television Agency, I tracked KPIs, coordinated SDLC work, and supported software deployment across 13 remote locations.

I'm also the founder and director of the Hope Youth Tutoring Project, where I helped improve participating students' academic performance by 40%, and I develop applications through my programming club work.

Experience

Work history, roles, and key accomplishments

Current

Project Management & Coordination Contributor

Current

Expaai

Jan 2023 - Present (3 years 9 months)

Reduced project costs by 80K ETB by identifying process waste and standardizing workflows. Increased project completion by 17% and improved budget efficiency by 5% across 7+ projects.

Agile Lean Project Coordination Milestone Tracking Vendor Management Budget Monitoring Process Improvement

Current

Programmer & Coordinator

Current

Programming Club

Jan 2021 - Present (5 years 9 months)

Coordinated programming-club activities and developed a Flutter-based quiz application that identified knowledge gaps and provided targeted exam-preparation explanations.

Flutter Programming Coordination Quiz Application Development

Current

Founder & Director

Current

Hope Youth Tutoring Project

Jan 2019 - Present (7 years 9 months)

Founded and coordinated tutoring programs, organizing learning sessions and mentoring students. Improved participating students' academic performance by 40% as measured by assessment-score improvement.

Tutoring Mentorship Program Coordination Learning Assessment

IT Project Support Intern

Hawassa University Comprehensive Specialized Hospital

Dec 2025 - Sep 2026 (9 months)

Supported IT project delivery with 95.5% on-time completion by tracking Agile KPIs and escalating schedule risks. Improved system uptime by 17% through preventive maintenance scheduling and Lean improvements.

Agile KPI Tracking Preventive Maintenance Issue Tracking Lean Process Improvement

Project Management Intern

South Radio & Television Agency

Apr 2025 - Aug 2025 (4 months)

Coordinated software deployment across 13 remote locations and supported adoption by 31+ employees. Coordinated delivery across 7 SDLC phases within 30 days and managed communication among 19 stakeholders.

SDLC Deployment Stakeholder Communication Change Management Status Reporting Coordination

PMO Support

Moha Soft Drinks Industry S.C.

May 2024 - Nov 2024 (6 months)

Achieved 66.6% readiness through emergency response drills and reduced costs by 15.7% via Waterfall project management. Reduced downtime by 60+ minutes through Lean troubleshooting and improved data accuracy by 95% with digital monitoring systems.

Waterfall Lean Project Management Emergency Response Monitoring Data Accuracy

Education

Degrees, certifications, and relevant coursework

Infolink University College

Bachelor of Science, Computer Science

Grade: 3.89 / 4.0

Activities and societies: Completed McKinsey.org Forward Program; additional coursework from University of Oxford, University of Cape Town, University of Maryland, University of Adelaide, and IBM.

Pursuing a Bachelor of Science in Computer Science with an expected graduation in June 2027. Achieved a GPA of 3.89/4.0 and ranked top 3.2% of national university entrance examination candidates.