Cynthia Okolie

At Macie Medical, I verify insurance eligibility for 20–30 patients daily, prepare prior authorization requests, and support billing documentation to reduce claim denials and care delays.

I coordinate referrals, appointment reminders, lab communication, provider instructions, copay collection, and invoices while maintaining accurate EMR records and confidentiality.

Across remote Medical Assistant roles with Macie Medical and Noala Solutions, I use eClinicalWorks and Epic to support patient intake, scheduling, insurance verification, and HIPAA-compliant documentation.

My administrative experience at Standard Highmark College and ALX Africa strengthened my ability to manage high-volume scheduling, records, email, reports, and cross-functional communication with accuracy and dependable follow-through.