CYNTHIA MAURINE User

I’m a dynamic Operations & Talent Strategy professional with over 4 years of experience specializing in financial auditing, process optimization, and high-velocity market strategy. I implement Standard Operating Procedures (SOPs) and manage complex revenue reconciliation across the SME, hospitality, and retail sectors. I’ve also reduced operational wastage by 14% and maintained production costs below 30%.

In my recent roles, I’ve driven operational excellence through compliance, cost control, and cross-functional execution. As an Accounts & Admin Assistant, I designed and implemented SOPs for multi-departmental workflows, reduced production wastage by 14% through rigorous inventory control and daily sales reconciliation, and supported HR operations and project planning for new revenue streams. As a Group Operations & Finance Lead, I managed full-cycle payroll and financial records with strict confidentiality, oversaw Bill of Materials (BOM) cost-control to optimize margins, and facilitated vendor/customer negotiations across a diverse portfolio.

Currently, I’m a Regional Marketing Specialist where I focus on market penetration, partner onboarding, and data-driven stock auditing to maintain 100% inventory accuracy. I’m now transitioning my analytical precision and behavioral assessment strengths into Talent Acquisition to scale global BPO teams while keeping operations disciplined and measurable.