CYNTHIA DZAKAH
@cynthiadzakah
I build compliant procurement, logistics, and operations systems that reduce costs and keep donor projects moving.
GhanaWhat I'm looking for
I've led procurement, logistics, and operations across donor-funded and private-sector projects in Ghana and West Africa, managing multi-million GHS budgets and building compliant systems that scale.
At Palladium Ghana, I managed a $1.2M+ procurement cycle for infrastructure and logistics assets, qualified 40+ suppliers, achieved 12% cost avoidance, and delivered FCDO-compliant documentation with zero compliance findings.
At Opportunity International and Right To Play, I oversaw procurement, fleet, inventory, contractors, and field logistics for USAID-funded and multi-region programs. I reduced stockouts to 0%, supported 15+ vendors, and maintained 100% compliance with donor procedures.
I bring fluent English and French communication, supplier negotiation, audit-ready reporting, QA/QC, and team leadership to turn procurement from a cost centre into a revenue and compliance function.
Experience
Work history, roles, and key accomplishments
Bilingual Quality Analyst
Ubiquity Ghana
May 2025 - Present (1 year 4 months)
Lead QA for multi-channel contact centre supporting global clients. Monitor and calibrate 100+ agents across voice, chat, email to maintain >95% client quality score using data management systems.
Procurement Specialist Consultant
Palladium Ghana
Dec 2025 - Mar 2026 (3 months)
Managed full procurement cycle for infrastructure & logistics assets with a $1.2M+ budget. Led market surveys and due diligence, developed FCDO-compliant procurement plans, and negotiated contracts achieving 12% cost avoidance.
Administrative & Logistics Consultant
Project Hope
Oct 2024 - Mar 2025 (5 months)
Initiated and managed end-to-end procurement for health program supplies, ensuring USAID compliance and timely vendor selection. Conducted market research to expand supplier diversity and reduce lead times by 18%.
Operations Manager
Opportunity International
Sep 2023 - Sep 2024 (1 year)
Oversaw operations, procurement, and logistics for a $3M+ education program. Developed contractor scopes, budgets, and procurement policy compliance frameworks for 15+ vendors, and managed staff logistics, fleet, and inventory.
Logistics & Procurement Coordinator
Right To Play
Oct 2018 - Aug 2023 (4 years 10 months)
Managed logistics, fleet, store, and procurement for a 5-year, multi-region program. Supervised rehabilitation projects and procurement teams, ensuring 100% compliance with donor procedures.
Procurement Officer
NMSI / Genelec Support Services
Apr 2016 - Oct 2017 (1 year 6 months)
Built procurement strategies and supplier relationship frameworks that improved on-time delivery to 96%. Managed contracts and vendor performance for infrastructure support services.
Logistics & Procurement Officer
OAS Construction Ghana
Progressive experience in imports/exports, purchase order management, foreign correspondence, and translation EN/FR.
Purchasing Assistant
Golden Exotics
Progressive experience in imports/exports, purchase order management, foreign correspondence, and translation EN/FR.
Bilingual Secretary/Interpreter
Greater Grace Church Ashaiman
Progressive experience in imports/exports, purchase order management, foreign correspondence, and translation EN/FR.
Sales Personnel
Batimat Ghana
Progressive experience in imports/exports, purchase order management, foreign correspondence, and translation EN/FR.
Education
Degrees, certifications, and relevant coursework
Alison
Effective Practices for Sourcing, Purchasing, and Procurement Certificate, Sourcing, Purchasing, and Procurement
Completed the Effective Practices for Sourcing, Purchasing, and Procurement Certificate in May 2026.
Alison
Diploma in Operations Management, Operations Management
Completed a Diploma in Operations Management in May 2025.
IPE Management School of Paris
Bachelor of Business Administration, Business Administration
Earned a Bachelor of Business Administration in 2016.
GSGL
Certificate of Higher Education in Project Management, Project Management
Earned a Certificate of Higher Education in Project Management in August 2016.
CIPS UK & British Council Ghana
Advanced Certificate in Strategically Managing Negotiation in Supply Chain, Supply Chain Negotiation
Earned the Advanced Certificate in Strategically Managing Negotiation in Supply Chain.
GSGL
Advanced Executive Certificate in Logistics & Transport Management, Logistics & Transport Management
Earned an Advanced Executive Certificate in Logistics & Transport Management in November 2012.
Alliance Française Accra
Advanced Diploma in French Language, French Language
Earned an Advanced Diploma in French Language in 2006.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
Interested in hiring CYNTHIA?
You can contact CYNTHIA and 90k+ other talented remote workers on Himalayas.
Message CYNTHIAGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
