Crystal Pepper
@crystalpepper
Experienced certified medical assistant skilled in patient care, phlebotomy, and clinical support.
What I'm looking for
I am a dedicated, organized, and self-motivated Registered Medical Assistant with hands-on experience across multiple specialties including rheumatology, gastroenterology, podiatry, and hematology/oncology. I consistently perform rooming, vital signs, phlebotomy, medication administration, injections, wound care, and chart preparation using Epic.
I have supported physicians with procedures, managed scheduling and work queues, handled prior authorizations and medication refills, and trained coworkers as an Epic Super User. I maintain compliance with OSHA, HIPAA, and BLS standards and contribute to clinic efficiency through supply management, scanning, faxing, and thorough documentation.
I bring strong communication, multitasking, and patient-facing skills, recognized with internal awards for excellence in 2022 and 2023. I seek to continue delivering compassionate clinical support in a collaborative healthcare setting.
Experience
Work history, roles, and key accomplishments
Medical Assistant
Henry Ford Allegiance Health
Oct 2016 - Aug 2025 (8 years 10 months)
Provided direct patient care across Rheumatology, Gastroenterology, Podiatry, and Hematology/Oncology, performing vitals, phlebotomy, medication administration, injections, and chart preparation while supporting clinic workflows and Epic documentation.
Medical Assistant
Allegiance Health
Mar 2014 - Oct 2016 (2 years 7 months)
Roomed patients, performed vitals, administered vaccines and medications, assisted physicians with procedures, and coordinated patient referrals while documenting encounters in Epic.
Housekeeper
Allegiance Health
Sep 2008 - Mar 2014 (5 years 6 months)
Maintained cleanliness of patient rooms and offices, supporting infection control and serving as stand-in team leader when needed to ensure a safe environment.
Education
Degrees, certifications, and relevant coursework
Career Quest
Associate of Applied Science, Health Sciences
2013 - 2014
Completed an Associate of Applied Science at Career Quest from July 2013 to February 2014.
Career Quest
Registered Medical Assistant Certificate, Medical Assisting
2012 - 2013
Completed the Registered Medical Assistant certificate program at Career Quest from October 2012 to July 2013.
East Jackson High School
High School Diploma, General Education
2003 - 2007
Earned a High School Diploma from East Jackson High School from September 2003 to May 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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