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Crystal Byam

@crystalbyam

Certified Professional Coder at Chenango Memorial Hospital, where I coded radiology orders and supported clean claim submission.

United States

Message

What I'm looking for

I’m seeking a remote coding or revenue cycle role where I can contribute immediately, expand my coding and RCM expertise, and grow into advanced CPC responsibilities.

At Chenango Memorial Hospital, I coded diagnoses and procedures for primary care and radiology orders, reviewed documentation, and entered charges to support clean claims. I also handled prior authorizations, referrals, claims, coding corrections, and appeals.

I completed AAPC Practicode and continue my CEUs and specialty training while preparing to return to remote coding or revenue cycle work. I’m committed to building a long-term career in coding and revenue cycle operations and growing into advanced CPC responsibilities.

Experience

Work history, roles, and key accomplishments

Current

Professional Development

Current

Remote

Jan 2024 - Present (2 years 9 months)

Completed AAPC Practicode and strengthened outpatient coding accuracy. Continued CEUs and specialty training while preparing to re-enter the workforce in a remote coding or RCM role.

ICD 10 CM CPT HCPCS Outpatient Coding AAPC Credentials CEU Self directed Learning

Co-Founder & Business Manager

Byam Construction LLC

Aug 2023 - May 2024 (9 months)

Managed operations, HR, payroll, compliance, and client relations. Gained business management experience but confirmed passion lies in healthcare, coding, and revenue cycle work.

Operations Management Human Resources Payroll Compliance Client Relations Remote First Productivity Organization Accountability

Medical Office Assistant/ Prior Authorization/Referral Specialist

Chenango Memorial Hospital

Jun 2020 - Nov 2022 (2 years 5 months)

Managed prior authorizations and referrals for radiology and specialty services; improved approval rates through accurate coding and documentation. Performed diagnosis and procedure coding for PCP and radiology orders, completed charge entry, processed insurance claims, and drafted appeals to reduce denials.

Prior Authorizations Referral Management ICD 10 CM CPT HCPCS Charge Entry Insurance Claims Denial Management Appeals EMR Epic NextGen Soarian Financial Allscripts PM Athena 3M Encoder HIPAA Payer Engagement

Patient Access Representative/Emergency Department

Chenango Memorial Hospital

Feb 2017 - Aug 2017 (6 months)

Verified insurance, captured accurate demographics, and ensured proper documentation for downstream billing and coding. Supported ED workflows under fast-paced conditions and collaborated closely with clinical teams.

Insurance Verification Demographics Documentation Emergency Department Collaboration

Medical Office Assistant/Orthopedics and Primary Care

Chenango Memorial Hospital

Jan 2014 - Dec 2016 (2 years 11 months)

Supported both clinical and clerical operations; assisted providers with coding questions and documentation clarification. Managed scheduling, insurance verification, charge entry, and claims follow-up.

Scheduling Insurance Verification Charge Entry Claims Follow Up Patient Communication Payer Requirements Coding Support