Barbara Armstrong

I am a Certified Professional Coder (CPC) with hands-on experience in outpatient and inpatient coding, revenue cycle management, and payer compliance. I accurately assign CPT, ICD-10-CM, and HCPCS codes for hospital and clinic encounters to optimize reimbursement and ensure CMS and payer guideline compliance.

In my current role as Administrative Manager & Medical Coder, I manage provider schedules, staff workflows, credentialing, and oversee billing performance while leading insurance authorizations, claims processing, and denial management. I implemented a patient portal and third-party vendor onboarding that improved Medicare reporting and increased reimbursements by 9%.

I recovered $325,000 in Medicare payments through process improvements and payer follow-up and manage accounts receivable and appeals for uncovered claims. I also train staff, conduct auditing and documentation review, and maintain HIPAA compliance.

I hold a B.S. in Healthcare Administration and completed a Medical Billing & Coding program, bringing strong EMR/EHR proficiency (eClinicalWorks, Epic), payer credentialing experience, and a focus on operational efficiency and measurable revenue outcomes.