Open to opportunities

Barbara Armstrong

@barbaraarmstrong

Message

Certified Professional Coder driving accurate reimbursement and revenue improvement.

United States

Message

What I'm looking for

I seek a role where I can apply CPC coding and revenue cycle expertise to improve reimbursement, lead teams, and optimize billing processes within a compliant, collaborative healthcare organization.

I am a Certified Professional Coder (CPC) with hands-on experience in outpatient and inpatient coding, revenue cycle management, and payer compliance. I accurately assign CPT, ICD-10-CM, and HCPCS codes for hospital and clinic encounters to optimize reimbursement and ensure CMS and payer guideline compliance.

In my current role as Administrative Manager & Medical Coder, I manage provider schedules, staff workflows, credentialing, and oversee billing performance while leading insurance authorizations, claims processing, and denial management. I implemented a patient portal and third-party vendor onboarding that improved Medicare reporting and increased reimbursements by 9%.

I recovered $325,000 in Medicare payments through process improvements and payer follow-up and manage accounts receivable and appeals for uncovered claims. I also train staff, conduct auditing and documentation review, and maintain HIPAA compliance.

I hold a B.S. in Healthcare Administration and completed a Medical Billing & Coding program, bringing strong EMR/EHR proficiency (eClinicalWorks, Epic), payer credentialing experience, and a focus on operational efficiency and measurable revenue outcomes.

Experience

Work history, roles, and key accomplishments

Current

Administrative Manager & Medical Coder

Current

Mid-Tennessee Neurology Associates

Sep 2021 - Present (4 years 1 month)

Manage coding for outpatient, hospital, ER, ICU, and EEG encounters and oversee billing, credentialing, and revenue cycle operations; implemented process improvements that increased Medicare reimbursements by 9% and recovered $325,000.

ICD 10 CM CPT HCPCS Revenue Cycle Management Claims Processing Credentialing Epic Denial Management

Lead Caregiver Trainer

Charter Assisted Living

Jul 2021 - Sep 2021 (2 months)

Trained new hires in patient care standards, documentation, and teamwork to improve quality of care and staff performance during a short-term engagement.

Staff Training Patient Care Documentation Time Management Compliance Communication

Certified Nursing Assistant

Bethesda Health Care & Rehabilitation

Mar 2018 - May 2021 (3 years 2 months)

Provided direct patient care, conducted two-hour safety rounds, and accurately charted vitals and care progress in EMR while maintaining regulatory compliance.

Patient Care Vital Signs Safety Rounds Regulatory Compliance Documentation Communication