Cristine Heller

Prepare documents for scanning by double checking the correct order, making sure each document is complete and ready for scanning. Scan in documents and key in data entry on computer software.

Accurately assigned medical codes to patient records using ICD-10-CM and CPT coding systems. Collaborated with physicians and other healthcare professionals to ensure accurate representation of services provided through proper code selection.

Greet and check in patients, collect personal, medical, and insurance information. Manage patient phone calls and schedule, reschedule, and verify patient appointments.

Handled all cash in registers, in the safe and deposits to the bank. Typed weekly schedule for employees, weekly reports, hiring paperwork, and changes to regulations with a typing speed of 50 wpm.

Accurately filled and dispensed prescriptions daily, ensuring patient safety and adherence to medication guidelines. Provided excellent customer service by answering questions about medications, and assisting customers in sales and knowledge of products sold in the pharmacy.

Completed medical coding training with CPC certification preparation, including ICD-10-CM, CPT, and HCPCS coding systems.

Pursued a college program in medical office administration, covering administrative duties, EHR management, and healthcare ethics.

Completed a massage therapy license program, gaining knowledge in anatomy, physiology, and therapeutic techniques.

Earned a high school diploma with a general studies curriculum.