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Cristina SenciónCS
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Cristina Sención

@cristinasencin

Customer service and cargo operations specialist at Pilarte Cargo, handling cargo manifests in SIGA and customer follow-up.

Dominican Republic
Message

At Pilarte Cargo, I handle customer service and follow up on requests about received cargo. I also prepare freight invoices and related documentation.

I prepare and record cargo manifests in SIGA, notify customers when their cargo arrives, and prepare transportation and cargo service quotes.

At BMCargo, I served personal and corporate customers, explained import and export processes, and managed orders and follow-up. I prepared quotes for air, sea, and land transportation.

Earlier, at Inmobiliaria Indica, I shared information about properties for sale and rent, followed up with customers, and managed documents. I’m a computer technician and currently studying Systems and Computing Engineering at Universidad O&M.

Experience

Work history, roles, and key accomplishments

PC
Current

Servicio al cliente y Trafico

Pilarte Cargo

Jan 2026 - Present (10 months)

Gestión de atención y servicio al cliente, facturación de cargas, elaboración y registro de manifiestos en el sistema SIGA, notificación a clientes, elaboración de cotizaciones y registro, control y verificación de cargas recibidas.

BM

Servicio al Cliente

BMCargo

Jan 2022 - Jan 2026 (4 years)

Atención a clientes personales y corporativos, orientación sobre procesos de importación y exportación, gestión de pedidos y seguimiento, y elaboración de cotizaciones para transporte aéreo, marítimo y terrestre.

Education

Degrees, certifications, and relevant coursework

UO

Universidad O&M

Ingeniería en Sistemas y Computación, Systems and Computer Engineering

Pursuing a degree in Systems and Computer Engineering.

BM

BMCargo

Procesos internos de Aduanas y servicios, Customs and Services

Completed internal customs processes and services training.

OA

Outdoor Training & Adventures

Atención de excelencia y servicio al cliente, Customer Service

Completed training on excellence in service and customer service.

IN

Infotep

Servicio al cliente, Customer Service

Completed customer service training.

Tech stack

Software and tools used professionally

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