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Cristian SalidoCS
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Cristian Salido

@cristiansalido

Business Process Analyst at Total Information Management Corp. who improved 20+ processes and SLA performance.

Philippines
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What I'm looking for

I’m looking for an organization where I can use my expertise and knowledge, continue developing professionally, enhance my skills, and contribute to the organization’s growth and success.

At Total Information Management Corp., I reviewed more than 40 policies, procedures, and practices, identifying internal control breakdowns, regulatory non-compliance, and redundant or costly processes.

I led and developed more than 20 process optimizations to improve SLA performance and reduce handover time. I also built Excel models to track process documentation progress.

At SMART Communications Inc., I audited network team business units for process conformance and supported ISO 22301 certification. I also worked with subject matter experts on IT recommendations and process improvement initiatives for software integration.

At Collins Aerospace, I worked on Airbus A350 XWB programs, creating maintenance documentation and authoring S1000D data modules. Earlier, I worked in material planning and production scheduling.

Experience

Work history, roles, and key accomplishments

Education

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PA

Process Doctor Academy

Certified Lean Six Sigma Green Belt, Lean Six Sigma

Certified Lean Six Sigma Green Belt from Process Doctor Academy in March 2024.

Tech stack

Software and tools used professionally

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