
Cristian Salido
@cristiansalido
Business Process Analyst at Total Information Management Corp. who improved 20+ processes and SLA performance.
What I'm looking for
At Total Information Management Corp., I reviewed more than 40 policies, procedures, and practices, identifying internal control breakdowns, regulatory non-compliance, and redundant or costly processes.
I led and developed more than 20 process optimizations to improve SLA performance and reduce handover time. I also built Excel models to track process documentation progress.
At SMART Communications Inc., I audited network team business units for process conformance and supported ISO 22301 certification. I also worked with subject matter experts on IT recommendations and process improvement initiatives for software integration.
At Collins Aerospace, I worked on Airbus A350 XWB programs, creating maintenance documentation and authoring S1000D data modules. Earlier, I worked in material planning and production scheduling.
Experience
Work history, roles, and key accomplishments
Sr. Business Process Analyst
Total Information Management Corp.
Jun 2023 - Jul 2026 (3 years 1 month)
Reviewed over 40 policies and procedures, identifying internal control breakdowns and non-compliance. Led development of over 20 process optimization initiatives and presented weekly reports to stakeholders.
Process Analyst
SMART Communications Inc.
Jul 2021 - Jun 2023 (1 year 11 months)
Audited network team business units for process conformance and coordinated with stakeholders for optimization. Provided audit support for ISO 22301 certification and prepared compliance reports.
Associate Engineer / Technical Writer Engineer
Oct 2018 - Jul 2021 (2 years 9 months)
Worked on Airbus A350 XWB programs, creating and revising Component Maintenance Manuals and authoring S1000D data modules. Created manuals using R4i Writer and XML coding.
Material Planner
PULIDO Apparel Company Inc.
Jan 2018 - Jul 2018 (6 months)
Controlled and monitored physical inventories of all company warehouses. Ordered raw materials and communicated with domestic and international suppliers.
Production Planner / Scheduler
Ibiden Philippines Inc.
Jul 2017 - Oct 2017 (3 months)
Allocated raw materials needed for production and controlled production schedules. Took necessary actions to prevent delays on production schedules.
Education
Degrees, certifications, and relevant coursework
Process Doctor Academy
Certified Lean Six Sigma Green Belt, Lean Six Sigma
Certified Lean Six Sigma Green Belt from Process Doctor Academy in March 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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