Courtney Jones

During my tenure at Lowe's, I served as a Fulfillment Department Lead, where I managed high-volume order coordination and complex delivery routing across multiple systems. My focus was on driving fast, efficient operations while maintaining strict attention to detail. Additionally, my selection to the corporate fulfillment council allowed me to collaborate on larger operational strategies, helping

As a waitress at Southpark, I thrived in a fast-paced, high-volume environment where efficiency and attention to detail were critical to the guest experience. I excelled at balancing multiple priorities at once—managing synchronized order timing, coordinating closely with kitchen staff, and resolving customer needs with speed and diplomacy. This role honed my ability to stay focused under pressure

At the Arkansas Division of Emergency Management (ADEM), I applied my background in emergency management to high-stakes, real-world operations. My experience spans critical 24/7 State Emergency Operations Center (SEOC) activations for major disaster responses, where fast and efficient logistics coordination was vital. Additionally, I managed key administrative projects, including developing high-s

Supported real-world emergency management operations, including logistics coordination during 24/7 State Emergency Operations Center (SEOC) activations for major disaster responses. Completed administrative projects such as developing high-school program databases and supporting grant application processes with cross-agency collaboration.

Organization of clothing donations to be given away to families in need. Sorting everything by size and making sure it was in good condition.

Provided administrative support to the Department of Emergency Management at Arkansas Tech University. Handled day-to-day office tasks including scheduling, telephone reception, and written communication.

Worked as Student Worker - Department of Emergency Management at Arkansas Tech University.

Volunteered to assist with the full scale exercise conducted by the Emergency Management Department at Bill and Hillary Clinton International Airport. The exercise was testing response times and inter-agency communication during an mock airplane crash on the runway.

Volunteered to assist with a full-scale emergency exercise conducted by the Emergency Management Department at the airport. Helped test response times and inter-agency communication during a mock airplane crash scenario on the runway.