Open to opportunities

Colonna Westbrook

@colonnawestbrook

Message

Patient Care Technician focused on safe, compassionate patient support and high-impact communication.

United States

Message

What I'm looking for

I’m looking for a healthcare role where I can deliver safe, compassionate patient care, collaborate with strong teams, and keep developing through certifications and hands-on learning while maintaining high accuracy under pressure.

I provide direct patient care and consistently monitor vital signs, responding promptly to patients’ needs to help ensure safety and timely outcomes. I assist with mobility and daily living activities while adhering to safety protocols, infection-control measures, and hygienic unit standards.

I collaborate closely with nurses and other healthcare professionals, supporting delegated tasks and assisting with procedures to keep unit workflow smooth. I communicate with patients and their families to deliver education and emotional support that improves understanding and comfort.

Before healthcare, I built strong client relationships in hospitality as a Hostess/Server, delivering exceptional customer service, training new team members, and managing cash and card transactions with accuracy and security. I bring that same proactive, organized, results-oriented approach to every shift.

Experience

Work history, roles, and key accomplishments

Current

Patient Care Technician

Current

John Peter Smith Health Network

Sep 2023 - Present (2 years 9 months)

Provided direct patient care by monitoring vital signs, assisting with mobility and daily living activities, and responding promptly to patient needs to support safe outcomes. Followed infection-control and safety protocols, collaborated with nurses and healthcare professionals, and communicated with patients and families to improve comfort and understanding.

Vital Signs Monitoring Patient Safety Infection Control Communication With Families Cross Functional Collaboration

Hostess and Server

Logan's Roadhouse

Sep 2019 - Aug 2023 (3 years 11 months)

Delivered exceptional customer service by creating a welcoming dining experience, managing seating flow, and handling multiple priorities to support efficient service. Processed cash and card transactions accurately, assisted with food preparation while maintaining strict hygiene standards, and trained new team members to maintain consistent service quality.

Customer Service Food Preparation