MKMichelle Koppelmann
@michellekoppelmann
Dedicated healthcare professional with a focus on customer experience.
United StatesWhat I'm looking for
I am a dedicated healthcare professional with a proven track record of enhancing customer experience and operational efficiency. My experience spans various roles, including serving as a Certified Nursing Assistant (CNA) and a server, where I honed my multitasking abilities and maintained a strong work ethic under pressure. I pride myself on my friendly demeanor and my commitment to ensuring safety and swift responses in critical situations, exemplified by my expertise in First Aid and CPR.
Throughout my career, I have built long-lasting professional relationships with residents and team members, demonstrating my ability to monitor patient stability and assist with daily activities. My experience in fast-paced environments, such as Carolina Ale House and Texas Roadhouse, has equipped me with the skills to manage multiple tables and collaborate effectively with team members. I am passionate about contributing to workplace improvement and delivering exceptional service to those I assist.
Experience
Work history, roles, and key accomplishments
Server
Carolina Ale House
Mar 2025 - Present (4 months)
Demonstrated strong multitasking skills by managing multiple tables simultaneously. Served food and beverages promptly with focused attention to customer needs. Worked with the POS system to place orders, manage bills, and handle complimentary items.
Server
Texas Roadhouse
Mar 2024 - Present (1 year 4 months)
Demonstrated strong multitasking skills by managing multiple tables simultaneously. Served food and beverages promptly with focused attention to customer needs. Worked with the POS system to place orders, manage bills, and handle complimentary items.
Receptionist
Paws Whiskers and Wags Pet Crematory
Jul 2023 - Present (2 years)
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Answered phone promptly and directed incoming calls to the correct offices. Streamlined front desk operations for increased efficiency by effectively managing phone calls.
Operating Room Assistant
Atrium Health
Oct 2021 - Present (3 years 9 months)
Enhanced operational efficiency by maintaining a clean and organized workspace, supporting quick room turnover between surgeries. Maintained the operating room's inventory of products and replenished stock when needed. Transported patients to and from surgery.
Education
Degrees, certifications, and relevant coursework
South Mecklenburg High School
High School Diploma, General Studies
Completed high school education at South Mecklenburg High School. Focused on core subjects and developed foundational academic skills.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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