Colin Lavoie
@colinlavoie
Recent graduate with expertise in marketing and customer service.
United StatesWhat I'm looking for
As a graduate of Suffolk University, I have developed a strong foundation in strategic marketing, customer service, and content creation. My experience includes working in sales and customer service at The Ski Monster, where I provided knowledgeable assistance to customers and addressed their needs effectively. I thrive in collaborative environments and excel in cross-functional communication, which has allowed me to contribute positively to team dynamics.
During my internship at Let Us Talk It, I honed my skills in social media marketing by creating engaging content for platforms such as Facebook, Instagram, and LinkedIn. I actively participated in brainstorming sessions with the marketing team to generate innovative ideas for campaigns, ensuring alignment with overall marketing initiatives. My commitment to excellence is reflected in my consistent presence on the Dean's List throughout my academic career.
Experience
Work history, roles, and key accomplishments
Sales and Customer Service
The Ski Monster
Oct 2024 - Present (8 months)
Provided knowledgeable and friendly assistance to customers, ensuring a positive shopping experience, while addressing customer complaints, always aiming to find quick solutions to often complex problems and ensuring satisfaction. Actively engaged with customers through email, calls, and face-to-face, to understand their needs, offering tailored product recommendations for skis, snowboards, boots,
Social Media Marketing Intern
Let Us Talk It
May 2023 - Jul 2023 (2 months)
Created compelling and creative content for various social media platforms, including Facebook, Instagram, and LinkedIn. Provided updates on the status of ongoing projects, social media campaigns, and content creation in daily meetings.
Education
Degrees, certifications, and relevant coursework
SUSuffolk University
Bachelor of Science in Business Administration, Business Administration
Activities and societies: Dean’s List Fall 2021, Spring 2022, Fall 2022, Spring 2023, Fall 2023.
Studied business administration principles and practices. Achieved Dean's List recognition multiple semesters.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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