Colette Stevens
@colettestevens
Detail-oriented customer service and program coordinator experienced in delivery operations and education.
United StatesWhat I'm looking for
I am a detail-oriented customer service professional with strong experience in program coordination, data entry, and direct community engagement. I have delivered reliable service as a USPS city letter carrier and assistant, organized daily operations for consistent multi-route deliveries, and supported customers and businesses with inquiries and package handling.
I bring leadership from directing education programs, managing volunteer and staff teams, and teaching children and adults across multiple organizations. Currently embracing an international experience while developing Spanish proficiency, I seek a remote customer service role where I can apply my organizational strengths, technical proficiency with delivery scanning systems, and collaborative approach to support a dynamic team.
Experience
Work history, roles, and key accomplishments
Student (Sabbatical)
Education and Professional Development
Jul 2025 - Present (8 months)
Relocated to Montevideo to support spouse's work, embracing local culture and developing Spanish language proficiency.
City Letter Carrier
United States Postal Service
Nov 2021 - Jun 2025 (3 years 7 months)
Delivered mail and packages on a consistent route covering ~600 addresses, maintained route order, operated portable scanners, and provided customer support for USPS inquiries.
City Carrier Assistant
United States Postal Service
May 2019 - Nov 2021 (2 years 6 months)
Supported multiple delivery routes by organizing daily mail, operating portable scanners, delivering packages, and assisting customers with mail-related inquiries.
Deli Clerk
Martins Supermarket
Jan 2014 - May 2019 (5 years 4 months)
Provided customer service, prepared sandwiches, sliced meats and cheeses, handled cashier transactions, and maintained deli inventory following food safety regulations.
Associate Pastor
First United Methodist Church
Aug 2017 - Jun 2018 (10 months)
Directed K–12 and adult education programs, managed a 12-member education team, coordinated a 50-member volunteer team, taught classes, and delivered sermons.
Youth Leader
Coalbush United Methodist Church
Dec 2015 - Jun 2016 (6 months)
Taught grades 7–12 in church education and organized youth outings and events to support engagement and development.
Youth Leader
Southlawn United Methodist Church
Nov 2009 - Aug 2014 (4 years 9 months)
Planned and led K–12 youth meetings, organized outings and events, and prepared program materials to support youth development.
Food Service Worker
Sodexo
Aug 2012 - Jun 2013 (10 months)
Prepared ingredients, served food to students and staff, and adhered to federal and state food preparation regulations.
Education
Degrees, certifications, and relevant coursework
Bethel University
Bachelor of Arts, Ministry
Grade: 3.7 GPA
Completed a Bachelor of Art in Ministry with a 3.7 GPA, focusing on ministry and education-related coursework.
Riley High School
High School Diploma, General Secondary Education
Earned a High School Diploma at Riley High School in South Bend, Indiana.
Availability
Location
United StatesAuthorized to work in
Job categories
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