Open to opportunities

Clinton Nosa

@clintonnosa

Message

I coordinate patient care, medical records, and healthcare operations through HIPAA-compliant virtual support.

Nigeria

Message

What I'm looking for

I'm looking for a healthcare support role where I can coordinate patients, manage medical documentation, support providers, and deliver accurate HIPAA-compliant virtual assistance.

At Monroe Hospital, I scheduled 25–35 patient appointments daily, managed provider calendars, coordinated referrals, and maintained accurate EMR/EHR documentation while protecting patient privacy.

I also support healthcare operations through insurance verification, prescription refill coordination, patient follow-up, medical documentation, billing support, prior authorizations, claims follow-up, and provider credentialing. Previously, I handled more than 150 customer calls daily at Specialty Life Insurance while maintaining detailed CRM records and achieving transfer objectives.

My nursing and midwifery background includes patient assessment, emergency intervention, health education, counseling, and accurate clinical documentation.

Experience

Work history, roles, and key accomplishments

Medical Virtual Assistant

Monroe Hospital

Jul 2025 - Jul 2026 (1 year)

Scheduled 25-35 patient appointments daily, managed provider calendars, and coordinated 10-15 referrals weekly while maintaining HIPAA compliance. Managed 40-60 EMR/EHR records daily and handled 30-50 patient communications daily.

Appointment Scheduling Calendar Management Referral Coordination HIPAA compliance EMR DrChrono Medical Documentation Insurance Verification Prescription Refills Patient Communication Workflow Optimization

Call Center Representative

Specialty Life Insurance

Jan 2025 - Jun 2025 (5 months)

Administered extensive inbound and outbound customer exchanges, managing more than 150 calls per day. Tackled customer objections and concerns, strengthening trust and loyalty, and accomplished sales and transfer objectives via strategic outreach.

Customer Service Inbound Calls Outbound Calling Objection Handling CRM Sales Documentation

Registered Nurse

Defence Space Organisation (Clinic)

Jun 2024 - Jun 2025 (1 year)

Executed nursing assessments and emergency interventions to stabilize acute cases promptly. Collected and verified patient biodata, ensuring accurate documentation and seamless continuity of care, and delivered health education and counseling.

Emergency Intervention Documentation Health Education Counseling