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Claudia Iturraran

@claudiaiturraran

Operational risk and internal controls professional at Scotiabank who advised business units on risk assessments and reported to the Operational Risk Committee.

Peru

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What I'm looking for

I’m seeking fully remote operational risk, internal controls, or financial services operations roles with teams able to hire in Peru.

At Scotiabank, I advised business units on identifying, assessing, mitigating and monitoring operational risks, including risks tied to new products and changes in business conditions, operations and technology. I reviewed risk event treatment plans and followed up on actions and timelines.

I carried out operational risk and internal control work remotely during the COVID-19 pandemic and subsequent period, coordinating assessments and reporting with business stakeholders. I also presented operational risk information to the Operational Risk Committee.

Earlier at Scotiabank, I supported risk and control self assessments and quality assurance reviews, supervised loan processing analysts, structured retail lending facilities and advised clients on savings, investments and borrowing. Most recently, as a Teller Lead at PNC Bank, I coached tellers and applied banking compliance requirements in branch operations.

Experience

Work history, roles, and key accomplishments

Teller Lead

PNC Bank

Sep 2024 - Sep 2025 (1 year)

Led teller coaching, cross training, and scheduling; maintained accurate daily balancing, cash reconciliation, and dual control vault procedures. Applied BSA/AML, OFAC, Reg CC, and Reg E requirements in branch operations.

Anti Money Laundering OFAC Regulation CC Reg. E Cash Reconciliation Dual Control Coaching Scheduling Audit Support Digital Banking

Internal Control Manager

Scotiabank

Feb 2019 - Apr 2022 (3 years 2 months)

Advised business units on identifying, assessing, mitigating, and monitoring operational risks. Reviewed risk event treatment plans and presented operational risk information to the Operational Risk Committee.

Operational Risk Risk Assessment Internal Controls Risk Reporting Stakeholder Management Remote Collaboration Microsoft Teams SharePoint Excel

Senior Analyst, Risk Assessments

Scotiabank

Nov 2017 - Feb 2019 (1 year 3 months)

Supported business units with operational risk and control self assessments, identifying key risks and controls. Performed quality assurance reviews of risk evaluations completed by business units.

Operational Risk Risk Control Self Assessments (RCSAs)Quality Assurance Risk Identification Control evaluation