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Claudia Gutierrez

@claudiagutierrez1

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Operations and compliance professional driving data-informed program retention and documentation accuracy.

United States

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What I'm looking for

I am seeking a remote role in operations, compliance, or program coordination where I can apply data-driven processes, improve retention, and ensure documentation accuracy.

I am an organized, detail-oriented operations and compliance professional with 16 years of experience managing confidential records, regulatory compliance, and data-driven program execution in structured educational environments.

I have a proven track record improving student retention outcomes, ensuring documentation accuracy (PEIMS, 504, McKinney-Vento), and leading cross-functional collaboration across enrollment, operations, and instructional teams.

I design and implement structured onboarding, monitoring, and intervention workflows, deliver full compliance with program standards, and leverage data analysis to guide process improvements and stakeholder coordination.

Experience

Work history, roles, and key accomplishments

Program Operations Lead

IDEA South Flores Academy

Jul 2022 - Jan 2025 (2 years 6 months)

Led campus-wide retention initiative to drive 95% student persistence through structured tracking and stakeholder measures, and ensured 100% adherence to social-emotional curriculum compliance. Managed crisis response documentation, cross-functional intervention workflows, and enrollment reporting to maintain program and data accuracy.

Program Implementation Regulatory Compliance Data Analysis Stakeholder Management Crisis Response Onboarding Process Improvement

Program and Compliance Coordinator

San Antonio Independent School District

Aug 2020 - May 2022 (1 year 9 months)

Designed and launched virtual support systems during COVID-19 and coordinated 504 accommodation plans to ensure regulatory adherence and documentation accuracy. Analyzed performance and behavioral data to recommend operational improvements and streamlined cross-functional communication workflows.

Data Analysis Process Improvement Student Support Reporting

Program and Compliance Coordinator

South San Antonio Independent School District

Aug 2015 - May 2020 (4 years 9 months)

Managed identification and documentation for federally protected student populations (McKinney-Vento) and analyzed performance metrics to guide interventions, contributing to PBIS, RtI, and 504 support frameworks. Implemented virtual service systems to maintain continuity during the pandemic.

Program Management Data Analysis RTI Documentation

Bilingual Teacher

St. Mary Magdalen Catholic School

Aug 2013 - Jun 2015 (1 year 10 months)

Implemented dual-language Spanish curriculum (Gomez and Gomez) and taught multiple subjects exclusively in Spanish while maintaining detailed data tracking to monitor student progress. Improved instructional outcomes through structured literacy and bilingual programming.

Data Tracking Bilingual Education Lesson planning Classroom Management

Certified Bilingual Pre-K/K Teacher

Brooks Quinn Jones Elementary School

Aug 2013 - Jun 2015 (1 year 10 months)

Delivered structured literacy and dual-language instruction for Pre-K and Kindergarten students, maintaining detailed progress tracking to support early learning outcomes. Collaborated with staff to implement formative assessment practices.

Early Childhood Education Progress Monitoring Classroom Management Assessments

Education

Degrees, certifications, and relevant coursework

St. Mary’s University

Doctoral coursework, Counselor Education and Supervision

2015 - 2020

Partial doctoral coursework in Counselor Education and Supervision completed at St. Mary’s University between 2015 and 2020.

Stephen F. Austin State University

Master of Arts, School Counseling

2012 - 2015

Activities and societies: CACREP accredited program; Member of Texas Counseling Association; Member of Texas School Counselor Association

Completed a Master of Arts in School Counseling with accreditation and active membership in professional counseling associations.

Texas A&M International University

Bachelor of Arts, English Language Arts and Reading

2007 - 2011

Activities and societies: Honor Roll Fall 2011; Study Abroad in Spain Summer 2011; Dean’s List Spring 2011; Sigma Tau Delta (English honor society) Spring 2011; Kappa Delta Chi sorority Fall 2009; Presidential Collegiate Learner Spring 2008; Sigma Alpha Pi (leadership society) Spring 2008

Earned a Bachelor of Arts in English Language Arts and Reading with Grades 8–12 certification and multiple academic honors.