Cinthia Carrion

Operate high-volume copiers, scanners, and duplicating equipment to produce academic and administrative materials with accuracy and confidentiality. Track print jobs, paper supplies, and mailroom inventory to ensure efficient daily operations.

Collaborated with team members to prioritize and fulfill multiple print orders, ensuring accuracy and attention to detail under tight deadlines. Provided excellent customer service by guiding clients through printing options, pricing, and proper document formatting.

Provided excellent customer service by efficiently processing transactions, addressing inquiries, and resolving issues to ensure a positive shopping experience. Maintained accurate cash handling by balancing registers daily, processing payments, and managing refunds with a high level of attention to detail.

Conducted in-depth research and analysis on urban policy issues, contributing to data-driven decision-making. Assisted in the development of reports and presentations for stakeholders, highlighting key findings and recommendations.

Managed incoming phone calls, promptly answering, screening, and directing inquiries to the appropriate staff member, ensuring clear communication and professional service. Maintained a safe and welcoming reception environment by monitoring client arrivals and departures, verifying appointments, and enforcing safety protocols.

Grade: 3.562

Pursuing a Bachelor of Arts in Political Science with a GPA of 3.562.