Chuky Ayala
@chukyayala
Senior QA Engineer Lead specializing in test automation, Salesforce, and QA strategy.
What I'm looking for
I am a Senior QA Engineer Lead with 12+ years driving QA strategy, test leadership, and automation across enterprise web, API, and Salesforce platforms. I have led nearshore and offshore QA teams in Agile/Scrum environments, defined risk-based test plans, and improved regression coverage through Cypress and Selenium automation.
I specialize in Salesforce QA (claims, policy, payments), API testing (REST, SOAP), CI/CD with Jenkins, and complex data validation using SQL and integration tools like Informatica. My experience spans insurance, banking, and e-commerce domains, and I bring a strong focus on release quality, UAT coordination, and security testing.
Experience
Work history, roles, and key accomplishments
QA Senior Lead
Palig
Jul 2021 - Present (4 years 6 months)
Lead QA strategy and execution for Salesforce applications (Claims, Policy, Payments), increasing regression automation coverage and ensuring data integrity across Salesforce, Informatica, APIs, and SQL integrations.
Executed functional, regression, and API testing for enterprise applications and implemented automated regression checks with Cypress to reduce manual effort and validate payment-critical database transactions.
Delivered end-to-end functional and integration testing for financial applications, designed reusable test assets to reduce execution time, and performed API and backend data validation to support Agile delivery.
Led red-team security testing including penetration tests and vulnerability assessments for web and mobile, and provided QA leadership and reporting for security remediation efforts.
Senior QA Test Leader
HITSS
Jan 2014 - Nov 2016 (2 years 10 months)
Led nearshore and offshore QA teams in Scrum programs, managed test design and execution, and conducted performance testing and backend validation to support deployments.
Supported banking systems with database validation and performance testing, executing automation and LoadRunner tests to ensure system reliability under load.
Education
Degrees, certifications, and relevant coursework
Monterrey Institute of Technology and Higher Education, Aguascalientes
Bachelor's Degree, Information Technology
Bachelor's degree in Information Technology from ITESM Aguascalientes focusing on IT fundamentals and systems support.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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