Christopher Phiri

I’m a friendly, adaptable, and quick-to-learn professional, best suited to customer-focused roles. I focus on effective communication, problem-solving, and delivering high-quality service that improves customer satisfaction.

As a Call Center Agent at D2C TELCARE, I handled customer inquiries and used call center software to support smooth, accurate responses. I’m dedicated to resolving issues while maintaining a professional, helpful tone.

Before call center work, I gained hands-on experience as a Construction Worker at JASTALLERS CONSTRUCTION LIMITED, including ceiling installation, wall panel installation, and painting. That work strengthened my goal orientation, target achievement mindset, and reliability.

I also bring strong administrative and productivity skills like computer operation, data entry, typing speed, and proficiency with Microsoft Word, Microsoft Excel, and Outlook. I enjoy relationship building, lead creation, and applying sales strategies and persuasion techniques responsibly to support customer needs.