Christina McDaniel
@christinamcdaniel
Experienced Office Manager and caregiver skilled in client relations, problem-solving, and compassionate support.
What I'm looking for
I’m a compassionate, highly flexible professional with extensive experience across office management, customer service, and caregiving. I’m at my best when I can support people directly—whether that’s helping customers understand their options or providing calm, dependable care at home.
In office operations, I managed a team of 12 employees at H&R Block and prepared complex tax returns with accuracy and compliance. I also oversaw daily procedures, maintained efficient scheduling, and helped upset clients understand tax debt—improving satisfaction and retention.
I’ve also built strong people-centered care experience. As an in-home caregiver in Black Forest, CO, I provided compassionate support for a client with dementia, ensuring safety and emotional well-being through meals and light cleaning. For years, I’ve provided full-time care and homeschooling for my child with special needs, supporting education through graduation with a standard diploma.
Beyond management and caregiving, I bring a steady service mindset from roles such as Customer Service Associate at Crow Hill Insurance and Waitress/Server experience. I’m skilled in client relations, problem-solving, adapting to diverse needs, and handling day-to-day tasks with attention to detail.
Experience
Work history, roles, and key accomplishments
Stay at Home Mom
Atlanta, GA
May 1999 - Present (27 years 2 months)
Provided full-time care and homeschooling for a son with special needs, supporting completion of a standard-diploma high school graduation.
In Home Caregiver
Black Forest, CO
Jul 2024 - Nov 2024 (4 months)
Provided compassionate in-home care for a client with dementia, focusing on safety and emotional well-being.
Waitress/Server
Two Dads Eatery
Feb 2024 - May 2024 (3 months)
Delivered friendly, attentive service to guests and helped foster positive relationships with local community members.
Customer Service Associate
Crow Hill Insurance
Jan 2018 - May 2019 (1 year 4 months)
Collected client information to compare insurance rates, handled phones and client visits, processed payments, and communicated policy changes by email and phone.
Managed a team of 12 employees, prepared complex tax returns, and taught basic tax classes to groups of 10–40.
Education
Degrees, certifications, and relevant coursework
Chattahoochee Technical College
Psychology and Accounting
2003 - 2006
Completed 2 years of psychology coursework and 1 year of accounting coursework at Chattahoochee Technical College from 2003 to 2006.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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