
Christian Cole
@christiancole
Customer service representative experienced in remote client support, appointment scheduling, and resolving customer requests.
What I'm looking for
At BraidsByAsh, I handled customer communication by phone and text, scheduled and confirmed appointments, and answered questions about services. I also managed appointment changes and client requests to help maintain an organized workflow and positive customer experience.
As a Package Handler at FedEx, I sort and scan packages while working efficiently on time-sensitive tasks. My experience also includes delivery work with DoorDash and Uber Eats, where I managed routes using mobile applications and resolved customer issues.
Experience
Work history, roles, and key accomplishments
Sorted and scanned packages accurately while working efficiently in a fast-paced environment. Collaborated with team members to meet daily goals and maintained attention to detail on time-sensitive tasks.
Remote Customer Service Representative
BraidsByAsh
Apr 2023 - May 2025 (2 years 1 month)
Handled customer communication via phone and text, scheduled and confirmed appointments, and answered service questions. Managed appointment changes and client requests to maintain a positive customer experience.
Independent Delivery Driver
DoorDash & Uber Eats
Jan 2024 - Jan 2025 (1 year)
Delivered orders accurately and on time while providing professional customer service. Managed routes and schedules using multiple mobile applications and resolved customer issues independently.
Dishwasher / Back-of-House Support
913 Whiskey Bar
Jan 2021 - Jan 2024 (3 years)
Maintained cleanliness and organization in a high-volume kitchen and supported kitchen staff during busy shifts. Organized supplies and assisted with daily operations, demonstrating reliability and teamwork.
Crew Member
Assisted customers and supported daily restaurant operations. Worked effectively with team members in a fast-paced environment and maintained cleanliness following workplace procedures.
Education
Degrees, certifications, and relevant coursework
Guilford Technical Community College
Associate's Degree
Pursued an Associate's Degree at Guilford Technical Community College.
Southern Guilford High School
High School Diploma
Earned a High School Diploma from Southern Guilford High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Interested in hiring Christian?
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