Open to opportunities

Chirag Arora

@chiragarora

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Detail-oriented accounts administrator with strong customer service skills.

Canada

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What I'm looking for

I am looking for a role in a structured company that supports career advancement.

I am an experienced accounts administrator with a strong background in managing accounts receivables and payables, as well as a proven ability to work effectively in fast-paced environments. My role at Insider’s Paradise Inc. has honed my skills in QuickBooks, inventory management, and payment processing, ensuring that I can contribute effectively to any organization.

Throughout my career, I have demonstrated a commitment to customer satisfaction, whether through my work as a Mortgage Servicing Representative at CIBC or as a Debt Counsellor at Total Credit Recovery. I pride myself on my excellent communication and negotiation skills, which have allowed me to resolve customer queries efficiently and maintain strong relationships with clients.

With a Post Graduate diploma in Supply Chain Management and International Business Management, I am eager to leverage my education and experience in a full-time position that offers opportunities for career advancement and personal growth.

Experience

Work history, roles, and key accomplishments

Accounts Administrator

Insider's Paradise Inc

Jun 2022 - Apr 2025 (2 years 10 months)

Managed accounts receivables and payables for the company, working with Quickbooks to handle inventory and process payments. Reconciled bank statements to ensure accuracy.

Quickbooks Accounts Receivable Accounts Payable Inventory Management Payment Processing Bank Reconciliation

Mortgage Servicing Representative

CIBC

Oct 2021 - Jun 2022 (8 months)

Serviced customer's residential mortgages, including increasing and decreasing payments and changing frequencies. Initiated applications involving sales and resolved customer queries related to their mortgages.

Customer Service

Debt Counsellor

Total Credit Recovery

Mar 2021 - Oct 2021 (7 months)

Worked as a 1st party collector for Bell, focusing on the collection of outstanding dues. Advised customers about payment plans and utilized the cubs system.

Debt Collection CUBS

Financial Services Representative

Gatestone & Co. Inc.

May 2020 - Jan 2021 (8 months)

Worked on behalf of American Express, collecting credit card debts and advising consumers on financial terms. Processed payments, offered payment plans, and used the AS400 ERP system.

Debt Collection Financial Planning Payment Processing ERP Systems AS400 system

Education

Degrees, certifications, and relevant coursework

Sri Aurobindo College

Bachelor of Commerce, Commerce

Obtained a Bachelor of Commerce degree. Studied core business principles including accounting, economics, and management.

Kundan Vidya Mandir

High School Diploma, High School

Completed high school education, building foundational knowledge across various subjects.

Cambrian College

Post Graduate Diploma, International Business Management

Completed a post-graduate diploma in international business management. Gained knowledge in global markets, cross-cultural communication, and international trade.

St Lawrence College

Post Graduate Diploma, Supply Chain Management

Completed a post-graduate diploma focusing on the principles and practices of supply chain management. Studied areas such as logistics, procurement, and operations.