Chinsan Lim

- Led a cross-functional team of 15+ across design, engineering, QA and shipped 10+ features, taking end-to-end ownership of the StaffingNation platform across onboarding, VMS, quotes, and orders
- Partnered with enterprise customers and internal stakeholders to gather requirements, validate solutions, and prioritize roadmap
- Elevated backlog ownership into a full planning system — built a Now/Ne

Worked as Product Delivery Lead at TCWGlobal.

- Onboarded and trained 14+ team members (50% of the team, including directors and DBAs) on the StaffingNation product and database, becoming a key product knowledge resource
- Refined 100+ tickets across Jira backlogs for complex initiatives (integrations, compliance, data migrations, role/permission design) with DoD, dependencies, and business logic, aligning cross-functional teams
- Delivered u

- Supported the dev team with advanced SQL, taking on smaller projects and optimizing queries to reduce their workload
- Streamlined bulk engagement closures and audit reporting, saving time across teams
- Translated user feedback and technical issues into actionable requirements, detailed bug reports, and reproducible error cases for developers
- Built trust with internal stakeholders through res

- Completed a 12-week, 500+ hour full-stack program, building applications with React, JavaScript, HTML/CSS, Node.js/Express, Python/Django, and MongoDB/PostgreSQL

- Outperformed the district on MCAS in my first two years (+5 raw points, 70%+ student growth), and the 2019 cohort beat state averages on 33 of 38 questions
- Led 8th grade math and science in a high-need, historically immigrant community, teaching classes of 33–36 spanning mainstream, special education, and English Language Learners
- Authored a teacher-of-color recruitment and retention plan as

- Tutored 10+ consistent clients in grades 9–12, from pre-algebra to calculus, including exam prep and reteaching

- Ran a 6-week sports camp serving 65–75 students per day, managing 6 senior and 15 junior staff
- Organized weekly field trips and guest speakers, and coordinated free meals through the City of Lowell

- Supported three 7th-grade inclusion teachers in reinforcing core math concepts and leading classroom discussions
- Instructed small groups of special needs/IEP students
- Coached boys basketball

- Taught grades 1–8 across elementary and middle schools, adapting quickly to different classrooms and subjects

- Built live dashboards analyzing customer churn against product usage
- Wrote product requirements for patient management, EMR, and billing features, and drafted wireframes/HTML prototypes for a new live chat feature
- Ran on-site user testing in clinics with doctors and nurses, and collected beta tester feedback with Customer Success
- Ran competitive analyses with Marketing to inform pricing mo

Mar 2025 · Expires Mar 2027

Transferred to University of Massachusetts (2014)