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Chika Aniagba

@chikaaniagba

Business systems analyst at Shifman Mattress who established master data standards for 1,800+ finished goods.

At Shifman Mattress, I partnered with manufacturing, operations, purchasing, and consultants to translate business needs into NetSuite implementation requirements, configurations, migration activities, and UAT. I also established master data standards for 1,800+ finished goods.

At Brilliant Earth, I coordinated API-based shipping integration work involving Brinks, Malca-Amit, and UPS, and configured NetSuite saved searches and workflows. I gathered requirements, carried out UAT, investigated defects, and documented business processes.

Earlier at Brilliant Earth, I processed diamond and gemstone orders and contributed to the redesign of the Diamond Receiving Dashboard, which increased receiving efficiency by approximately 200%. My background also includes data migration and validation, access controls, and ITIL 4 Foundation and LPI Linux Essentials certifications.

Experience

Work history, roles, and key accomplishments

NetSuite & IT Operations Analyst

Shifman Mattress

Feb 2025 - Oct 2025 (8 months)

Partnered with manufacturing, operations, purchasing, and consultants to translate business needs into NetSuite implementation requirements, ERP configurations, migration activities, and UAT. Established master data standards for 1,800+ finished goods and coordinated WMS and RF-Smart planning.

NetSuite ERP Implementation Requirements Gathering UAT Data Migration Master Data Governance WMS RF Smart Process documentation Vendor coordination Microsoft 365

Associate Business Analyst

Brilliant Earth

Oct 2022 - Aug 2023 (10 months)

Gathered stakeholder requirements in Jira and Freshservice, translating operational needs into functional enhancements and testing activities. Coordinated API-based shipping integrations with Brinks, Malca-Amit, and UPS, and executed UAT and functional testing.

Jira Freshservice API Integration UAT Functional Testing NetSuite Saved Searches Workflow Management Data Quality Access Control

Operations Associate

Brilliant Earth

Jun 2021 - Oct 2022 (1 year 4 months)

Processed more than 200 diamond and gemstone orders daily, maintaining inventory accuracy and fulfillment quality. Partnered with the NetSuite Business Systems team to redesign the Diamond Receiving Dashboard, contributing to an approximately 200% increase in receiving efficiency.

Inventory Management Fulfillment NetSuite Dashboard Design Process Improvement