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Chetna Singodiya

@chetnasingodiya

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Data Associate focused on Walmart content enrichment, quality auditing, and team operations support.

India

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What I'm looking for

I’m looking for a growth-oriented role where I can lead data processing and quality auditing for client-facing workflows, train new team members, and use advanced Excel and Walmart tools to boost accuracy, efficiency, and performance.

I’m a detail-oriented Data Associate with 2.5 years of experience in data processing, quality analysis, and operational support for the US Walmart process. I specialize in attribute extraction and data enhancement, rich media integration, and performance-driven content operations using tools like Walmart Seller Center, Walmart Dashboard, Content Avenger, Atom, AtomBot, Slack, and Presto.

My standout results include improving attribute accuracy from 90% to 98%+, processing and validating 1,000+ items per week, and reducing data mismatches by 30%. I’ve also driven quality through audits—raising audit pass rate to 98% and correcting 1,500+ attribute-level errors—while improving catalog compliance by flagging 1,200+ invalid attributes and reducing recurring junk attributes by 35%.

Experience

Work history, roles, and key accomplishments

Customer Care Executive

Teleperformance

Jul 2022 - Jun 2023 (11 months)

Provided chat and email customer support, resolving complaints and queries to maintain customer satisfaction in a fast-paced environment.

Customer Support Chat Support Email Support Complaint Resolution Customer Satisfaction Written Communication Multitasking Documentation

Data Associate - Content Enrichment

Rise OTB (Walmart Process)

Jun 2023 - Present (2 years 11 months)

Performed Walmart content data enrichment and attribute extraction, improving attribute accuracy from 90% to 98%+ and processing 1,000+ items per week. Managed rich media uploads (600+ videos) and reduced upload turnaround time by 30% while maintaining 100% compliance with Walmart content guidelines.

Data Enrichment Attribute Extraction Walmart Seller Center Content Avenger Rich Media Data Validation Process documentation Performance Monitoring

AI/LLM Dataset Analyst

Innodata

Annotated and evaluated multimodal datasets for AI/LLM models, including image grounding, bounding boxes, segmentation masking, and reasoning verification. Conducted QA on multimodal outputs to ensure guideline compliance and identify edge cases to improve model performance.

Bounding Boxes Edge Cases Dataset Evaluation