Charquette Fortes

Triaged patient calls, consulted attending physicians for verbal orders, and provided nursing care for patients after hours, assessing post-fall incidents and worsening conditions. Performed supervisory visits, recertification visits, admissions, and PRN visits, collaborating with the interdisciplinary team.

Visited assigned accounts to grow admissions according to territory expectations, facilitating sales and administrative components of programs and referral processes. Managed a marketing expense budget, logged call activity, and hosted physician-based in-services.

Conducted disease case investigation and management for individuals infected with COVID-19, utilizing a web-based client resource management platform to contact individuals and document symptom checks. Provided consultation and education on COVID-19 mitigation, promoting health and preventing disease.

Conducted supervisory and re-certification visits for skilled and unskilled private duty nursing clients, including venipuncture and head-to-toe assessments. Interviewed, onboarded, and oriented nurses and CNAs, collaborating with interdisciplinary teams and providing coaching and counseling to staff.

Assisted the Director of Nursing in managing the clinical operations of the nursing department, overseeing care provided by nursing staff and CNAs to ensure state regulations and benchmarks were met. Developed and implemented quality and performance improvement plans, managed staffing, and conducted audits and staff development.

Utilized the nursing process to assess and treat patients primarily suffering from cancer, administering chemotherapy and radiation, and managing general surgical patients. Initiated PCA pumps, administered blood products, and managed various medical procedures including IVs, nasogastric tubes, and port-a-cath access.

Achieved a Master of Science in Nursing Management & Leadership, focusing on advanced principles of healthcare administration and leadership. This degree enhanced my capabilities in managing clinical operations and leading nursing teams.

Completed a Bachelor of Science in Nursing, gaining foundational knowledge and practical skills essential for professional nursing practice. This program prepared me for diverse healthcare settings.