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Charmi Patel

@charmipatel3

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Senior Consultant at Ernst & Young LLP who served as Product Owner for an enterprise Asset Management Solution.

India

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At Ernst & Young LLP, I served as techno-functional Product Owner for an enterprise Asset Management Solution, translating business requirements into solution design and coordinating requirements, UAT, stakeholder sign-off, CRQs, production deployment, and user training.

I led central IT asset governance across five Indian cities and contributed to approximately USD 180.72M in cost benefits by comparing open purchase orders with inventory and asset records. I also lead a three-member team on a telecom billing operations and Interconnect Usage Charges engagement, using Power BI, Alteryx, and Excel for data-led testing and exception analysis.

Experience

Work history, roles, and key accomplishments

Current

Senior Consultant

Current

Ernst & Young LLP

Sep 2021 - Present (5 years 1 month)

Served as Gandhinagar Oversight Lead for an EY-developed Asset Management Solution, leading a team of five and translating business requirements into solution design. Led central asset governance across five Indian cities and contributed to significant cost benefits for a global ICT client.

ITIL V4 UAT Change and Release Governance (CAB)Product Ownership Enterprise Asset Management IT Asset Lifecycle Management Process documentation Workflow Design User Training Business Requirements Stakeholder Management Power BI Alteryx Excel Microsoft Visio MIS

Consultant

Ernst & Young LLP

Oct 2022 - Sep 2024 (1 year 11 months)

Progressed to Consultant, taking on increasing responsibility for workstream ownership, client management and team leadership. Led central asset governance and contributed to cost benefits for a global ICT client.

Associate Consultant

Ernst & Young LLP

Sep 2021 - Oct 2022 (1 year 1 month)

Started as Associate Consultant, supporting asset management solution delivery and contributing to central asset governance across multiple cities.

Consultant

Credence Analytics

May 2020 - Sep 2021 (1 year 4 months)

Engaged with clients to understand requirements, conduct product demonstrations and translate functional expectations into solution-oriented documentation. Prepared RFP responses and structured submissions supporting solution delivery.

Requirements Analysis Product Demonstrations Solution Documentation RFP Responses Stakeholder Management

Education

Degrees, certifications, and relevant coursework

NMIMS, Mukesh Patel School of Technology Management & Engineering

MBA Tech, Information Technology

2015 - 2020

Grade: 3.32/4.00

Activities and societies: Capstone: Assessed the college laundry-vendor process and designed a laundry application by translating operational requirements into a technology solution.

Completed a 5-year integrated MBA Tech programme with a B.Tech in Information Technology and an MBA major in Finance, achieving a final-year GPA of 3.32/4.00.