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Charles wise

@charleswise

Virtual Executive Assistant managing social media for two technology companies and supporting customer enquiries, content, and follow-ups.

Nigeria

Message

I currently manage Facebook and Instagram accounts for two technology companies, creating and publishing promotional content with Canva and Adobe and responding to social-media enquiries.

At AGN International Scholarship and Admission, I handled approximately 70 client interactions per week, tracked applications, and followed up with prospective students. I also managed three social-media accounts and supported at least 25 students who successfully travelled overseas for further studies.

Experience

Work history, roles, and key accomplishments

Current

Freelance Social Media Manager

Current

Tech Companies

Jan 2025 - Present (1 year 10 months)

Manage Facebook and Instagram accounts for two technology companies, creating and publishing promotional content to grow audiences and promote products. Monitor interactions, respond to enquiries, and work independently across multiple client accounts.

Social Media Management Facebook Instagram Canva Adobe Content Creation Audience Engagement Time Management Independent Remote Work

Customer Care & Social Media Manager

AGN International Scholarship and Admission

Feb 2022 - Dec 2023 (1 year 10 months)

Handled approximately 70 client interactions per week, tracked applications, and helped prospective students make informed school choices. Managed three social media accounts, created content, and supported at least 25 students who successfully travelled overseas for further studies.

Customer Service Social Media Management Client Communication Email Management Applicant Tracking Facebook WhatsApp LinkedIn Content Creation Follow up Management

Counselling Intern

Guidance and Counselling Centre, University of Uyo

Jan 2021 - Dec 2022 (1 year 11 months)

Provided supportive one-on-one guidance to students facing personal and emotional challenges, using active listening and empathy. Hosted seminars and helped graduates understand post-university adjustment challenges.

Active Listening Empathy Communication Skills Problem Solving Interpersonal Skills Seminar Facilitation