Open to opportunities

Charles Gilliam

@charlesgilliam

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Dedicated team leader with extensive experience in quality management.

United States

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What I'm looking for

I seek a role in a dynamic environment that values growth and creativity.

I am a dedicated professional with a strong background in quality management and team leadership. My career began at Lowe's, where I honed my customer service skills and advanced to the role of Electrical Pro. This experience laid the foundation for my commitment to excellence in service and quality.

Throughout my career, I have taken on various roles, including Quality Lead Inspector and Quality Manager Assistant, where I developed a keen eye for detail and a passion for ensuring high standards. My time at Clopay as a 2nd Shift Receiving Team Leader allowed me to lead a team effectively, fostering a collaborative environment while ensuring operational efficiency.

Experience

Work history, roles, and key accomplishments

2nd Shift Receiving Team Leader

Clopay

Jan 2021 - Present (4 years 6 months)

Led a team in receiving operations, ensuring efficient processing of incoming goods. Managed inventory and coordinated with other departments to optimize workflow.

Team Leadership Inventory Management Logistics Workflow Optimization Supply Chain Management

Quality Manager Assistant

Mobile Instrument

Nov 2019 - Present (5 years 8 months)

Supported the Quality Manager in maintaining quality assurance programs. Assisted with documentation and compliance procedures.

Quality Assurance Documentation Compliance Data Entry Administrative Support

Picker / Trailer Loader

Kroger Northern Floral

Jul 2017 - Present (8 years)

Operated forklifts and power jacks for material handling and loading trailers. Trained new employees and served as a backup area leader, ensuring safety protocols were followed.

Trailer Loading Team Leadership Inventory Management

Quality Lead Inspector

Stratosphere Quality

Oct 2016 - Present (8 years 9 months)

Oversaw quality inspection processes and led a team of inspectors. Ensured products met quality standards and identified defects.

Quality Control Team Leadership Inspector Process Improvement

Security Guard

Genric

Apr 2016 - Present (9 years 3 months)

Monitored and controlled access at designated entry points. Ensured the safety and security of the premises.

Security Operations Access Control Surveillance Risk Assessment Patrols Patrol

CSA Electrical Pro

Lowe's

May 2014 - Present (11 years 2 months)

Assisted customers with their electrical needs and maintained product displays. Provided excellent customer service in a fast-paced retail environment.

Customer Service Electricity Retail Operations Sales