At Cloudilax Solutions, I handle tier-3 infrastructure, storage, and virtualization escalations. I recovered a critical multi-host datastore for a financial sector customer by identifying iSCSI ARP table exhaustion and a firmware handshake issue, then coordinating a zero-data-loss failover that stabilized 45+ guest VMs.
At the United States Army, I supported secure enterprise infrastructure and helped migrate 1,200+ personnel and operational assets to hybrid Azure Active Directory. Earlier, at EDNOQS Limited, I supported enterprise messaging and hybrid Exchange environments serving 3,000+ mailboxes.
