Open to opportunities

Chantell User

@chantelluser

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Dedicated store manager with a passion for customer service.

South Africa

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What I'm looking for

I seek a role that offers growth opportunities and values teamwork.

I am a dedicated professional with a diverse background in management, web design, and education. As a Store Manager at Arbees Saverite, I honed my skills in inventory management, team leadership, and customer service, ensuring that operations ran smoothly and efficiently. My commitment to excellence is reflected in my ability to resolve customer complaints promptly and enhance overall satisfaction through effective problem-solving.

In addition to my retail experience, I have a strong foundation in web design, where I assisted with various projects, utilizing HTML5 and CSS3 to create user-friendly layouts. My technical support skills and ability to research current trends have allowed me to contribute effectively to my team's success. I am passionate about continuous learning and thrive in environments that challenge me to grow and adapt.

Experience

Work history, roles, and key accomplishments

Store Manager

Arbees Saverite

May 2024 - Present (1 year)

Managed daily store operations, including checking and loading stock, placing orders, and calculating new prices. Supervised staff, ensured accurate cash handling, and performed regular price checks to maintain competitive pricing.

Online Web Designer

Freelance

Jan 2021 - Present (4 years 4 months)

Provided technical support for web design issues and researched current trends to inform new projects. Built layouts using HTML5 and CSS3 according to client parameters and managed website deployment and maintenance.

Web Design CSS HTML Technical Support Project Management Layout Deployment Troubleshooting

Teacher's Assistant

Dullstroom Education Centre

Jan 2017 - Present (8 years 4 months)

Assisted students with learning barriers and provided one-on-one support, reinforcing concepts presented by teachers. Handled general administrative activities, prepared lesson materials, and managed classroom duties.

Lesson planning Student supervision Discipline Maintenance

Au Pair

Private Household

Jul 2015 - Present (9 years 10 months)

Provided full-time care for a 2-year-old boy, including meal preparation, toilet training, and dressing. Managed light housekeeping duties, planned educational activities, and maintained a safe environment.

Childcare Toileting Light Housekeeping

Junior Supervisor

Charlie C's Restaurant

Dec 2014 - Present (10 years 5 months)

Performed cash ups, conducted stocktaking, and supervised staff to ensure smooth operations. Assisted customers and staff members as needed, maintaining accurate inventory records.

Education

Degrees, certifications, and relevant coursework

HOëRSKOOL Bergvlam

High School Diploma, General Studies

Completed high school education, focusing on a broad curriculum including languages, business studies, and sciences. Gained foundational knowledge across various academic disciplines.

Damelin

Diploma, Web Design

Undertook studies in web design, focusing on foundational principles and practical application. Gained knowledge in creating and managing web content.