Youcef Chelghoum

I am a multilingual virtual assistant with hands-on experience supporting clients across Arabic, French, and English. I deliver administrative support, data entry, calendar management, and clear client communication to build trust and long-term relationships.

My background includes telemarketing and enrollment follow-up for a language academy, where I handled inquiries, scheduled appointments, and maintained high customer satisfaction under pressure. I have also worked as an external relations specialist for a university club, coordinating collaborations and representing the organization in stakeholder meetings.

As a freelance virtual assistant, I have managed inboxes, appointments, and client files using Notion and Google Workspace, while delivering responsive, professional service via platforms such as Fiverr. I emphasize organization, availability, and effective written and verbal communication.

I hold a teaching certification from Ecole Normale Supérieure and continue to develop negotiation, outreach, and partnership-management skills. I am motivated to support busy professionals and organizations with dependable administrative operations and client-facing tasks.