Chad User

Revamped cloud infrastructure and CI/CD using Terraform, Ansible, and GitHub Actions, reducing deployment time from 3 hours to under 15 minutes and manual workload by 40%. Built self-healing systems and monitoring that cut MTTR by 32% and maintained continuous FedRAMP/NIST/PCI compliance with clean audit results.

Established IaC standards and maintained CI/CD pipelines (GitLab CI, Jenkins), eliminating configuration drift and reducing production deployment errors by over 50% while achieving zero rollback incidents over six months.

Led enterprise data center migration to Azure with zero downtime and secured 2,000 devices via Microsoft Endpoint Manager, preventing multiple security incidents and reducing security alerts by 60% in the first quarter.

Directed migration of on-premises infrastructure to Azure and Office 365, cutting licensing costs by $150K/year and improving system uptime while implementing CyberArk PAS to reduce privileged risk and pass annual PCI audits without findings.

Optimized enterprise network configurations and automated firmware upgrades, increasing application delivery efficiency by 30% and improving compliance adherence by 40% within three months.

Orchestrated migration of 20+ critical application components to cloud infrastructure ahead of schedule, achieving zero downtime and a 25% improvement in system performance.

Completed over 120 credit hours toward a Bachelor of Arts in History with a focus on critical analysis of historical events and trends.

Completed Information Technology coursework and obtained MCSE-related certification preparation.