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Celia AmannaCA
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Celia Amanna

@celiaamanna

HR Operations professional at Nes Fircroft who managed contractor onboarding and supported payroll across international assignments.

India
Message

At Nes Fircroft, I managed full-cycle onboarding for national and international contractors, ensuring compliance with Middle East labour laws. I also provided payroll support and maintained confidential HR documents, offer letters, and employee records.

At Kotak Mahindra Bank, I handled onboarding from Junior Associate to AVP and supported employee relations, including grievances, disciplinary actions, and terminations. I prepared monthly HR reports and provided HR guidance to managers.

In my HR Operations role at Willis Towers Watson(Careernet Payroll), I processed employee changes, maintained records, and resolved employee requests through ServiceNow and Service Central. My background also includes operations support at Arthur J Gallagher and client calls and registration assistance at Zest Events and Services.

Experience

Work history, roles, and key accomplishments

AG

Associate in Operations

Arthur J Gallagher

May 2019 - Sep 2019 (4 months)

Transferred installments to respective client accounts and maintained accurate account records. Sent outstanding bills to clients and ensured timely follow-up on payments.

ZS

Telecaller

Zest Events and Services

Called clients to inform them of upcoming events and assisted with registration and accommodations. Created reports of the calls.

Education

Degrees, certifications, and relevant coursework

Mumbai University logoMU

Mumbai University

Bachelor of Management Studies, Human Resources

2015 - 2018

Pursued a Bachelor of Management Studies with a focus on Human Resources, covering core business and HR principles.

McKinsey & Company logoMC

McKinsey & Company

McKinsey's Forward Program, Professional Development

Completed McKinsey's Forward Program, a professional development program focused on practical business and leadership skills.

Tech stack

Software and tools used professionally

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