At Canada Life, I review and adjudicate complex health, dental, and disability claims, ensuring policy compliance and accurate payment decisions. I investigate discrepancies, resolve coverage issues, and maintain detailed documentation.
At Ainsworth Inc., I managed national maintenance operations for VIA Rail, coordinating vendors, service requests, invoices, and regulatory certifications.
At Montfort Hospital, I supported diagnostic imaging operations by preparing patients, maintaining electronic medical records, and assisting clinicians during procedures. At ByWard Family Health Team, I supported EMR implementation through registration, referral coordination, scheduling, and data management.
Earlier, I managed medical supply procurement and distribution at CIUSSS and monitored security alerts and investigated incidents as a SOC Analyst at Hudson's Bay. My background also includes supporting credit operations at BMO.
