
Cecilia Chang
@ceciliachang
I lead healthcare programs, contracts, and clinical operations that improve outcomes and efficiency.
What I'm looking for
I've led program operations for Illumina's iHope Program, a global philanthropic initiative providing clinical whole genome sequencing to underserved children with rare and undiagnosed diseases. I built contracting, site-monitoring, and implementation processes that achieved full contract and clinical-site compliance, and created an executive dashboard for cohesive reporting.
Across Aetna, Trinity Health Mid-Atlantic, and the University of Pennsylvania Health System, I've designed value-based clinical programs, managed provider contracts, strengthened networks, and delivered operational improvements. As a registered nurse, I bring clinical perspective to complex healthcare strategy, compliance, stakeholder engagement, and scalable process design.
Experience
Work history, roles, and key accomplishments
Global Program Manager
Reidenbach and Associates, LLC.
Sep 2023 - Dec 2024 (1 year 3 months)
Managed the Firm's Accounts Receivable, including weekly reporting and analysis, client payment resolutions, and process improvement recommendations.
Education
Degrees, certifications, and relevant coursework
West Chester University
Bachelor of Science, Nursing
Bachelor of Science in Nursing from West Chester University.
Yale University
Certificate, Leadership
Certificate in Connected Leadership from Yale University.
Management and Strategy Institute
Certification, Change Management
Certification in Change Management from the Management and Strategy Institute.
CITI Program
Certification, Clinical Research
Comprehensive Clinical Research Coordinator certification from CITI Program.
Certification, Artificial Intelligence
Google AI Essentials certification.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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