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Cayla Bailey

@caylabailey

Debtors & Admin Clerk at Brackenwest Hardware and Hire, keeping customer accounts current and reconciling credit card slips.

South Africa

Message

At Brackenwest Hardware and Hire, I manage debt collection and keep customer accounts up to date. I also handle customer queries and reconcile credit card slips.

At Totalguard Workwear, I managed the debtors function, including invoicing and collections. I also analysed franchise sales figures, prepared reports, and calculated and invoiced franchise royalties.

Across roles at Flexicor Cables (Pty) Ltd, Meyersdal Access Scaffolding, and t3 Plastic Packaging, I processed invoices, payments, and reconciliations. At t3 Plastic Packaging, I progressed from Receptionist to Internal Sales and Debtors Clerk.

Experience

Work history, roles, and key accomplishments

Current

Debtors & Admin Clerk

Current

Brackenwest Hardware and Hire

Jan 2025 - Present (1 year 10 months)

Managing debt collection and maintaining up-to-date customer accounts. Handling customer queries, reconciling credit card slips, and performing general administrative duties.

Debt Collection Customer Service Reconciliations Administrative Support Filing System

Debtors Clerk

Totalguard Workwear

May 2024 - Nov 2024 (6 months)

Managed the full debtors function including invoicing and collections. Captured and allocated customer payments, resolved account queries, and performed reconciliations.

Debtors Management Invoicing Payment Allocation Reconciliations Franchise Sales Analysis Reporting

Invoicing Clerk

Flexicor Cables (Pty) Ltd

Apr 2022 - Apr 2024 (2 years)

Processed invoices from sales orders with accuracy and maintained filing systems for invoices, credit notes, and PODs. Managed COD payments and coordinated back orders with factory staff.

Invoicing Filing System COD Management Sales Coordination Communication Skills

Admin, Debtors & Creditors Clerk

Meyersdal Access Scaffolding

Mar 2019 - Mar 2022 (3 years)

Captured manual invoices onto the Pumatech system and assisted with customer account queries. Prepared statements, processed payments, managed petty cash, and performed reconciliations.

PumaTech Invoicing Payment Processing Reconciliations Petty Cash Management Payroll Processing

Receptionist to Internal Sales and Debtors Clerk

t3 Plastic Packaging

May 2014 - Feb 2019 (4 years 9 months)

Progressed from Receptionist to Internal Sales and Debtors Clerk. Handled incoming calls, assisted walk-in customers, processed invoices, and prepared quotations.

Customer Service Invoicing Quotations Pastel Reconciliations Administrative Support